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Cant pair fitness bracelet ID107 HR

This question relates to connecting a Huawei P8 Lite to an ID107 HR veryfit

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I've got phone Huawei P8 lite and app Veryfit 2.0 from appstore installed. Bluetooth ON.
My bracelet is ON and very close to my phone.
When I start searching the device, my phone finds an ID107HR but it can't pair with it.
Could you please help me?
Thank you in advance
Question by Lucie Jicinska on 10:26am, 7th November 2017

There are 4 responses to this question

Juan (Admin) wrote on 07.11.2017, 23:47:12 (2 weeks ago)
Please let us know exactly what happens when you try to pair in a bit more detail, step by step.
Lucie Jicinska wrote on 08.11.2017, 07:22:00 (2 weeks ago)
OK, thank you.
1, installed application Veryfit 2.0 following QR code in the bracelets manual.
2, turned on Bluetooth in my phone (I tried make it visible as well)
3, started the app Veryfit 2.0 - it starts add device menu and its searching for devices automatically
4, woke up my bracelet (screen on)
5, the app in my phone usually finds the bracelet ID107 HR and when I touch it there appears the button Confirm Bind device
6, and when I tap this button it looks like its trying to pair but that never happend. After it cant pair the device it just stop trying and theres again only same posiibility and I can try it again and again with no success.

Colin (Admin) wrote on 08.11.2017, 10:34:10 (2 weeks ago)
Thanks for the details. If you go into the general Android Settings app and then go to Bluetooth what is listed there ? Are there references to the Veryfit device ? If so ensure they are deleted.
Lucie Jicinska wrote on 08.11.2017, 10:38:09 (2 weeks ago)
In bluetooth settings it is the same. I can see it in Available devices but cant pair it.

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