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Cant pair fitness bracelet ID107 HR

This question relates to connecting a Huawei P8 Lite to an ID107 HR veryfit

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I've got phone Huawei P8 lite and app Veryfit 2.0 from appstore installed. Bluetooth ON.
My bracelet is ON and very close to my phone.
When I start searching the device, my phone finds an ID107HR but it can't pair with it.
Could you please help me?
Thank you in advance
-
Question by Lucie Jicinska on 10:26am, 7th November 2017

There are 11 responses to this question including 2 deemed noteworthy

Juan (Admin) wrote on 07.11.2017, 23:47:12 (2 months ago)
Please let us know exactly what happens when you try to pair in a bit more detail, step by step.
Lucie Jicinska wrote on 08.11.2017, 07:22:00 (2 months ago)
OK, thank you.
1, installed application Veryfit 2.0 following QR code in the bracelets manual.
2, turned on Bluetooth in my phone (I tried make it visible as well)
3, started the app Veryfit 2.0 - it starts add device menu and its searching for devices automatically
4, woke up my bracelet (screen on)
5, the app in my phone usually finds the bracelet ID107 HR and when I touch it there appears the button Confirm Bind device
6, and when I tap this button it looks like its trying to pair but that never happend. After it cant pair the device it just stop trying and theres again only same posiibility and I can try it again and again with no success.

Colin (Admin) wrote on 08.11.2017, 10:34:10 (2 months ago)
Thanks for the details. If you go into the general Android Settings app and then go to Bluetooth what is listed there ? Are there references to the Veryfit device ? If so ensure they are deleted.
Lucie Jicinska wrote on 08.11.2017, 10:38:09 (2 months ago)
In bluetooth settings it is the same. I can see it in Available devices but cant pair it.
Wazowsky wrote on 25.12.2017, 13:03:41 (4 weeks ago)
I have the same exact problem, can someone tell me what its the issue please?
h.rodenstock wrote on 25.12.2017, 18:34:12 (4 weeks ago)
I have exactly the same problem, can someone tell me how to solve it ? Connecting to a WIKO with Android 4.4 works.
h.rodenstock wrote on 25.12.2017, 18:35:24 (4 weeks ago)
I have exactly the same problem, can someone tell me how to solve it ? Connecting to a WIKO with Android 4.4 works.
Lucie Jicinska wrote on 25.12.2017, 19:32:32 (4 weeks ago)
Unfortunately I havent solved it yet. And I gave my bracelet to somebody else. But I have found out that this is probably problem of Huawei P8. Can somebody admit it please?
Mato wrote on 01.01.2018, 22:01:51 (3 weeks ago)
Hi there. Unfortunately it seems to be a phone device issue. Got the P8 lite (ALE-L21, NOT 2017 model) trying to pair it with the same brand mate - Huawei Band 2 Pro. There's a very same result - it can be seen within the available device list but the pairing process is always unsuccessful. The belt itself works correctly as it's been connected to another device with no problem. Performed updates on both devices and all required apps - negative result. Shame on you, Huawei
..
Anja wrote on 08.01.2018, 20:53:54 (2 weeks ago)
Hi guys, searched here as I have been having exactly the same issue, same phone.
Tried every day to sync with no luck but today, finally it has worked like magic!
Maybe they finally fixed it? Just wanted to update you in case anyone wants to retry now!
Mato wrote on 09.01.2018, 09:15:39 (2 weeks ago)
Hi. I gave up. The device has been sent back to dealer. But I haven't seen any update for P8 lite provided in the past few days so I do not expect any positive change. Maybe a different zone... Anyhow, Anja, I like to see you've been successful :-)
Michel wrote on 12.01.2018, 08:48:45 (1 week ago)
Hi,

I had the exact same problem with my Huawei P8 Lite and this is what seems to make it work for me (so far):

go to Settings
go to Advanced settings
go to Location access
Switch off access to my location

After I did this, it could pair the devices and also reestablish the connection after switching on/off bluetooth.

Hopefully it will continue to work.

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