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Checking you have an actual Bluetooth device

Make sure the device you want to pair is actually a Bluetooth device.  Ok look, we know this sounds like a silly suggestion but there are many wireless devices available that use proprietary wireless adapters in order to communicate with your computer and people often assume that these devices are using Bluetooth when they’re not.

To confirm; if your mouse or similar input device came with some kind of little adapter that needs to be plugged into the computer (usually into a USB port) then it’s highly unlikely that it supports Bluetooth.

A good example of this confusion is with mice.  Actual Bluetooth mice will always have a pairing button on them to instigate the pairing function Bluetooth needs to go through to connect the mouse with your computer. If you have a wireless mouse that doesn’t have such a button or any reference to the Bluetooth standard (either written somewhere on it or a logo reference) then it’s very likely that your device is not actually using the Bluetooth standard.  This check can be applied to almost any other wireless devices.  If it doesn't have a pairing function or Bluetooth logos you can probably assume it's not Bluetooth.

If you're unsure double check that you didn’t receive a small USB adapter with the device that was meant to be plugged into your computer in order for it to function.

If it appears that you need to buy a real Bluetooth device or adapter click here for some suggestions
Shop for Bluetooth products
  • Click to buy Gomadic Dual DC Vehicle Auto Mini Charger designed for the Creative MuVo Vidz - Uses Gomadic TipExchange to charge multiple devices in your car - From only $29.46
  • Click to buy Water Dust and Sand proof Bag Workout Accessory with heaphone Pass-through for use with the Creative MuVo Slim - From only $19.75
  • Click to buy Double Port Micro Gomadic Car / Auto DC Charger suitable for the Creative MuVo Slim - Charges up to 2 devices simultaneously with Gomadic TipExchange Technology - From only $29.57
  • Click to buy Creative MuVo Vidz compatible Dual Wall / Travel AC Charger - One Charger for up to two devices with upgradeable Gomadic Brand TipExchange - From only $29.49
  • Click to buy Advanced Creative MuVo Vidz compatible International Wall AC 2A Charger - Powerful 10W charging, built with Gomadic Brand TipExchange Technology, for worldwide use - From only $24.91
  • Click to buy Creative Muvo 20 Portable Wireless Bluetooth Speaker with NFC, Amp and Dual Flared Bass Port (Black) - From only $67.12
  • Click to buy Watertight Workout Bag for Protecting the Creative MuVo Vidz from Water Dust and Sand - From only $19.55
  • Click to buy Creative Labs MuVo T100 4GB MP3 Player - Blue - From only $249.99
  • This tip is recommended for people using a Bluetooth device for the first time.
Tip created: 31st July, 2014, last updated: 20th August, 2014

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