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Allways appears Bluetooth error and it is not working

This question relates to connecting an Alcatel POP 4 BUY NOW to an Alpine IVE-W530 BUY NOW

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Impossible to connect Bluetooth. Always appearing Bluetooth error in my alpine device.
Question by Kike 7:02pm, 6th December 2018

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Colin (Admin) responded : 1:07am, 13th December 2018 (5 months ago)
What is the error? please give more detail.
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