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Ankar Speaker is making a loud obnoxious noise

This question relates to connecting an Ankar Speaker BUY NOW to a Dell Laptop BUY NOW

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I cannot turn the device off or turn the volume down. It is making a very loud sound.
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Question by Rita Halpin 11:10pm, 10th February 2022

There are 2 responses to this question including 1 solution

John (Admin) responded : 8:36pm, 12th February 2022 (5 months ago)
Hi for us to help can you confirm the model of the speaker ? We assume its an Anker branded speaker but what exact model name/number ?

Rita Halpin responded : 6:25pm, 14th February 2022 (4 months ago)
I figured it out! Hold the two power buttons until the speaker turns off. It took about 30 seconds.

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