Speaker won't turn on when power button is pressed, when cord plugged in to charge speaker,speaker does not even show that its being charged at all.
- Question by Marquis Jones 9:51pm, 25th January 2020
There are 6 responses to this question including 1 solution and 1 other deemed noteworthy
Colin (Admin) responded : 1:04am, 3rd February 2020 (9 months ago)
This sounds faulty however try another power cable and charger/power source if you can just in case some part of this is bad and its the cause of the device having no charge and appearing dead.
Uyen responded : 2:50am, 2nd July 2020 (4 months ago)
When i charge my speaker, there isnt a red light comes up. I also tried to turn my speaker on, but it didnt work.
Colin (Admin) responded : 2:54am, 2nd July 2020 (4 months ago)
Uyen, so it's totally dead? It can't be powered on even from the mains at all ?
Uyen responded : 3:35am, 2nd July 2020 (4 months ago)
It worked just fine yesterday, but I dont know why i couldnt turn on or charge it today. I tried the best i can to turn the speaker on but seems like nothing worked.
Michelle responded : 3:09pm, 27th September 2020 (1 month ago)
There is a reset button on the back of the speaker on the far right. Pressed it with a toothpick. Lightning bolt went off, pressed the power button and speaker came on with full charge.
Scott Gills responded : 2:49am, 12th October 2020 (3 weeks ago)
Thank you so much Michelle. I didn't realize there was a reset button because its behind the handle. This worked on my speaker and now I can use it again. I was about to throw it out and consider it a loss !!!
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