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Blackweb Soundburst : The music is so low you can hardly hear it

This question relates to connecting a Blackweb Soundburst BUY NOW to a Samsung Galaxy S9 BUY NOW

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It's turning up and down as the lights flash when doing so its changing songs by skipping all the sounds are up its worked fine for 12 month and now it's no volume. I have tried to clean in case something is stuck but it isn't.
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Question by Chermaine 5:05pm, 9th September 2020

There is 1 response to this question

Chris (Admin) responded : 9:49pm, 13th September 2020 (2 weeks ago)
Can you clarify, this is the same with any app? And if you pair it to another phone/device it's the same ?

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