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Homewerks Bluetooth bath fan is not working

This question relates to connecting a Homewerks Bluetooth bath fan BUY NOW to a Samsung Galaxy Smartphone BUY NOW

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After 3 months the blue tooth is not working. It uses to make the sound to let you know that your Bluetooth is ready to connect to your device. Now there is sound and no connects with the Bluetooth. Is there any way to reset the unit for blue tooth connects? And yes home netwerk shows in my phone sets under blue tooth connects. Please help I like the unit don't want have to take it down.
Question by Troy Austin 12:52pm, 9th May 2018

There are 6 responses to this question

Kerry Germain responded : 11:30pm, 16th July 2018 (2 years ago)
Hi Troy,
We have the same exact problem... installed it the end of April ...have you found an answer? I have two messages with HomeWerks because it says in the manner there is a 1 year warranty but have not heard back.

Mike (Admin) responded : 12:36pm, 17th July 2018 (2 years ago)
To be sure, powering off your phone and back on having deleted the pairing doesn't help? And can another device previously not paired to the speaker find it and pair ?

GH responded : 12:55am, 8th April 2019 (2 years ago)
I just installed it today and cannot pair it. I've tried 2 phones, rebooted them, but neither sees Homewerks option to pair to.

Andy (Admin) responded : 2:09am, 9th April 2019 (2 years ago)
What lights/signals does the homewerks unit produce ? Are you sure it is ready to pair ?

Jrod Nonya responded : 4:33am, 17th October 2019 (1 year ago)
I can't connect on my phone or wife's phone. It comes up and I can see it but just won't pair

Luis (Admin) responded : 3:46pm, 17th October 2019 (1 year ago)
Jrod, it's never paired since you've had it ? What lights does it show?

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