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Bluedio T7 plus won't turn back on

This question relates to connecting a Bluedio T7 Plus BUY NOW to Any device BUY NOW

I was using it during a meeting and turned it off after using it. Suddenly it never turned back on again. I tried charging it and the light indicator for power and ANC are working just fine, but it just never turns on. However, if I use the plug, it's working just fine too. Can anyone help me out?
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Question by Jo Caste 3:06pm, 9th September 2022

There are 2 responses to this question

Colin (Admin) responded : 5:32pm, 9th September 2022 (6 months ago)
We do have one suggestion to try a specific method of reset, which has for others helped.

1) Enable the ANC mode when the device is plugged in and turned on. The LED will likely go green.
2) Take the plug out and leaving the headset alone for 24 hours to ensure the battery depletes
3) Once the battery is totally depleted and there are no lights change the ANC and Bluetooth options to OFF
4) Now plug in again to charge. The charging LED will turn red.
5) When fully charged the LED should go blue. Now unplug the charger
6) Finally turn on the Bluetooth again and the device should enable, powered and reset.
Jo Caste responded : 6:59am, 11th September 2022 (6 months ago)
Hi! Thank you so much. It actually solved the problem. Thank you again!!
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