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Bluetooth doesn't connect on other computer

This question relates to connecting an UNBRANDED Weather Sensor BUY NOW to a HP (Hewlett-Packard) 550 Base Model Notebook PC BUY NOW

Bluetooth doesn't connect on other computer t HP 550. The other computer it does connect easily. This is WIN10 machine.
I have tried everything. I have deleted all Bluetooth devices and booted the computer again. It makes everything on again.
The device what I am trying connect is my outside temperature, humidity and water rain sensor.
It has worked about three years, with same computer Win7-
it do make about 8 different Com ports from 6,7,8,9, 35,37,38,40,41 . Only one is real, namely COM7, I have put COM 7 to my program ( also others)- The outside device do not connect, it blinks. This light will light constantly the connection is made.
I did make a new program to my device. The problem started with Windows update, maybe.
I have tried Windows Restore.
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Question by Pekka Ritamaki 2:34pm, 24th January 2019

There are 3 responses to this question

Luis (Admin) responded : 3:48pm, 26th January 2019 (7 months ago)
Can you clarify what you are trying to pair to the HP Laptop ?

Pekka Ritamaki responded : 4:54pm, 26th January 2019 (7 months ago)
I do not to pair the devices, because they have paired long time. I wonder, that if I took all the devices off ( they go off), and I put the bluetooth adapter on again, there starts eight new bluetooth ports.
COM6, COM7,COM8, COM35, COM37,COM38, COM40, COM41 and now COM49 and COM50. Only one have a name, namely COM7. COM7 opens in my program, but do not produce anything.
I have tried also with normal Serial program with all Coms.
Regards
Pekka

Mike (Admin) responded : 9:58pm, 26th January 2019 (7 months ago)
But what make / model is this ' outside temperature, humidity and water rain sensor' ?

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