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Bluetooth freezes when I get an incoming call on my Honda HandsFreeLink

This question relates to connecting a Honda HandsFreeLink BUY NOW to an iphone 8 BUY NOW

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When someone calls me, the other person on the line will not be able to hear me. I then try to end the call but the screen freezes and I cant do anything until I turn off my car and restart it. I am not able to change it to the radio station or click on any settings whatsoever. Please help !
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Question by aide tavarez 7:19pm, 5th June 2018

There are 5 responses to this question including 1 solution and 1 other deemed noteworthy

Andy (Admin) responded : 11:20pm, 10th June 2018 (3 years ago)
To be sure, what freezes, the Honda interface or the phone ?

aide tavarez responded : 2:33am, 11th June 2018 (3 years ago)
The Honda screen . My phone doesnt freeeze at all. I even bought a new phone since I thought that was the issue.

Mike (Admin) responded : 10:01am, 11th June 2018 (3 years ago)
This sounds like an issue with the honda system if its doing it with multiple devices. I would check compatibility on their official site between your car model and devices http://handsfreelink.com/Honda/ and from here the site presents contact information should you have further issues.

Piet Kruger responded : 10:36am, 26th July 2019 (2 years ago)
When I experience same problem, I normally clean my phones cache files in every app I use on my phone .After that the problem is solved

Jacob Fruge responded : 1:37pm, 23rd September 2021 (3 weeks ago)
I'm not sure if you're still having the problem. However I recently discovered the issue is with the Honda Firmware for the media system. Search Honda 18-081. Unfortunately the firmware download is behind a dealer code. Hope this helps.

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