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JBL T450BT: Buttons unresponsive, not connecting to device, white light on

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I just bought these headphones a few days ago, loving them, and thought I would charge them for later use while I was doing other stuff.
Now, the white LED is on, but the device is unresponsive. I tried holding in the volume buttons to reset it without any luck, tried holding the power button as well. It's like they froze or something...
I will leave them and see if LED light changes or if it will run out of juice eventually.
But if anyone knows anything I can do, I greatly appreciate the help.
Question by M 9:32pm, 15th October 2017

There are 35 responses to this question including 4 solutions and 13 others deemed noteworthy

anonymous responded : 7:22pm, 21st December 2017 (4 years ago)
se mantiene la luz encendida, como si estuviera encendido y no se conecta a ningun dispositivo. Disposiivos indican que T450BT no esta encendido.

M responded : 9:15pm, 21st December 2017 (4 years ago)
The problem was resolved by pressing the power button for a reeeeaaaally long time, haha.
It happened again when I left it charging overnight.

Luis (Admin) responded : 10:41pm, 21st December 2017 (4 years ago)
Thanks for letting us know!

Shrikanth responded : 4:16pm, 21st January 2018 (4 years ago)
Thanks for the fix .I had the same issue and got resolved by pressing the power button for more than 15 seconds :)

Ki responded : 7:42am, 2nd February 2018 (3 years ago)
Great, pressing the power button for longer than 15 sec. helped me too.

milo responded : 2:47pm, 11th February 2018 (3 years ago)
bro....really helped me
i almost thought to throw it away

Michelangelo responded : 1:02am, 20th March 2018 (3 years ago)

It's definitely THE FIX to this issue.

God, i thinked that the headphones were dead !!


Vivien responded : 5:52pm, 2nd April 2018 (3 years ago)
Thx you veeeery much from france dude you save my fitness training for this day !!

Esther Janssen responded : 3:39am, 31st July 2018 (3 years ago)
omg thank you so much!!! finally!

Anonymous responded : 8:03am, 31st July 2018 (3 years ago)
Wow, nice, thank you so much!

Trevor responded : 8:17pm, 15th August 2018 (3 years ago)
Yes! Had to hold power button for 15-20 seconds. Thanks!

Umut responded : 9:51pm, 19th September 2018 (3 years ago)
Just hold it bro. It is like chocking someone to dead. But it is like phonix.

Celio Ribeiro responded : 1:02pm, 20th September 2018 (3 years ago)
Even pressing the power button for over a minute still not working... what I Can do ?

M responded : 1:28pm, 20th September 2018 (3 years ago)
Celio, sometimes I have to do it several times for some reason... Don't give up just yet!

San responded : 5:09pm, 14th October 2018 (3 years ago)
Ow gosh!
Thanks for the solution!

M23 responded : 2:32pm, 21st October 2018 (3 years ago)
Thanks man! Amazing lol.

Jonathan responded : 12:11pm, 2nd November 2018 (3 years ago)
I got my jbl tb450bt 3 days now and my light has been on for 1 day now and I tried to turn it off it dont work and when I try to connect it dont work the light just stays on I need help please,Thankyou

Bernardo responded : 5:37pm, 7th November 2018 (3 years ago)
Can someone explain the methodology for this fix???

I tried pressing the button for a long time (30 sec) with the headphones ON and OFF but it does not pair with my cellphone (Hisense Infinity H11)

Anonymous responded : 10:31pm, 14th December 2018 (3 years ago)
Thank you guys!! I also had to press for longer than 15secs, it eventually turned off. Powered it up again and they still connect to my phone.. :)
48hrs of suffering...

Burak responded : 6:56am, 14th January 2019 (3 years ago)
bro thank youuu sooo muchh. i love youu ahahahhahahaah. you saved me. I feel great now..ooooh good

Uday responded : 6:02pm, 27th January 2019 (2 years ago)
Thanks a lot guys! Saved me an unnecessary trip to the service centre.

Liza responded : 2:34pm, 1st February 2019 (2 years ago)
Thank you!!! You literally saved my life

anton van Veen responded : 8:59am, 17th February 2019 (2 years ago)
Thanks, itdid the trick!

Basel responded : 12:14am, 11th March 2019 (2 years ago)
Freaking wow thanka guys it actually work ugh i've been searxhing for this for daysss i cant believe you've done this appericate it

Livhu responded : 11:29am, 10th April 2019 (2 years ago)
I was about to call the store and scream to them to give me my money back i just bought them yesterday

Abhishek Sharma responded : 1:02pm, 7th August 2019 (2 years ago)
Thanks friends it worked for me also. Pressing power button for approx 15 seconds.

Ramesh responded : 1:01pm, 29th November 2019 (2 years ago)
The problem was resolved by pressing the power button for a long time.

Diego responded : 12:00pm, 17th December 2019 (2 years ago)
Saved the workout of the day

lara responded : 2:11pm, 22nd March 2020 (1 year ago)
yes! omg thank you all,this really helped. I was getting really annoyed with these headphones when I wanted them to fully charged and this always happening, but now it won't be a problem!

Tushar Grover responded : 9:08am, 25th April 2020 (1 year ago)
It keeps turning back on once i leave the power button

Kayla Gaffney responded : 7:52pm, 29th April 2020 (1 year ago)
It definitely worked first time no problems, great headphones and am so glad they aren't broken. Thank uuuuuuu

Luiza responded : 6:15pm, 15th July 2020 (1 year ago)
I had the same problem. It ran out of battery and after charging the light would NOT turn off. I decided to wait overnight to see if it would turn off and it didn't, so I had to press the on/off button for longer than 60 seconds like 2 times and it worked!!! its brand new and I thought it was broke. but now its working fine

PRASHANTH M responded : 9:27pm, 6th August 2020 (12 months ago)
AhIt worked My jblt450bt was frozen like that thing and only the white light was On,Pressing the power button for more than 17secs it helped me too,Thank uuu

RAMASESHAN THIYAGARAJAN responded : 4:35pm, 22nd September 2020 (10 months ago)
It worked..thank you very much

Monica Krishnakumar responded : 5:28am, 27th November 2020 (8 months ago)
Thanks guys, I had been facing this problem for half a day and finally pressing the power button for almost a minute, my problem got sorted out.

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