responded : 11:21pm, 10th June 2018 (2 years ago)
Pairing all over again isn't possible ?
responded : 6:20pm, 24th July 2018 (2 years ago)
Mine just started buzzing instead of functioning via bluetooth. Trying to find a solution. We had a lil heatwave, 29 degrees, but it's always hot for my skullcandies when I walk in the heat for a long time and sweat a lot, so I don't think it's this particular 'burst' of temperature. Aux cable to PC still works like it should, but this is worrying. I had bugs with it going into Lock mode before, but this is different of course.
responded : 8:57pm, 4th August 2018 (2 years ago)
Hi did you get a fix for this? We have the same problem.
responded : 10:42pm, 4th August 2018 (2 years ago)
Yeah, Im sorry I didnt follow this up, but I left them in charge for the weekend and they started working fine again, currently no problems.
responded : 1:38pm, 5th August 2018 (2 years ago)
Thanks very much much! Well give it a go!
responded : 10:05am, 4th October 2018 (2 years ago)
Hey Michelle did that work for you?.. charging it over the weekend
responded : 10:22pm, 25th October 2018 (2 years ago)
Yeah mine made the same problem I just hanged the side abit and they started working again I know it sounds stupid especially for the price but worth a try think the problem was that if they disconnected becasuse you plugged the aux cord in it can mess it up
responded : 6:54pm, 26th October 2018 (2 years ago)
Hi yes! Charging all weekend fixed the problem. Good luck
responded : 11:00pm, 25th November 2018 (2 years ago)
I charged mine for three days and the headphones still didnt work, I even tried un-pairing and repairing them. Please help
responded : 9:19pm, 28th November 2019 (7 months ago)
Had the problem and searched for a solution. While reading I litterally knocked it 3 times on each side and it went back to normal. Weird I know. But it may be worth a shot.
responded : 6:40pm, 1st April 2020 (3 months ago)
Celixon oh my god it does work. I literally tapped my headphones thrice and now they work just fine.
responded : 10:43pm, 27th May 2020 (1 month ago)
Had the same problem. Just smacked the right ear-cup and it fixed it. Very strange.
responded : 9:46am, 7th June 2020 (1 month ago)
I had this problem ever since I unplugged the aux. Then I found this page and smacking the headphone actually works kind of weird. You have to smack it kinda hard though.
responded : 1:16pm, 22nd June 2020 (3 weeks ago)
Hi I am still having the problem not sure how hard should i smack, scared of smacking too hard. The customer care just doesn't pick up the phone. Can someone help me here?
responded : 12:55am, 23rd June 2020 (3 weeks ago)
You won't hurt them, just smack them pretty hard on the right ear cup with them folded up. I hit they with a considerable amount of force. As long as you use the palm of your hand while holding them AND having them folded up, it would be almost impossible to break them.
Go on, give them a good smack. I had mine on playing music while I did it, so I smacked them progressively harder until it starts playing.
If it isn't working, try plugging and unplugging the aux and charging them for a while.
responded : 11:16am, 24th June 2020 (2 weeks ago)
Hi @Matt, thank you for a prompt response. Just wanted to clarify that the issue i am facing is that I hear a high frequency hissing sound on the left ear cup only when i attend calls via any device, be it a laptop/mobile in Bluetooth mode.
This is not happening when i hear music, watch movies, only happens in phone -calls/video calls/whatsapp calls/hangouts etc.
Tried repairing, different handsets, laptop, nothing seemed to work. It kept making a hissing sound periodically in every 3-5 seconds on the left ear. This doesn't happen when connected via the aux cable provided.
The solution you are telling would that help here?
responded : 4:46pm, 24th June 2020 (2 weeks ago)
The issue I had was a high pitched buzzing whenever any sound tried to come out the headphones.
It sounds like a different issue. Does the sound still work when it is hissing?
I can't really help since I have no experience with that issue, and if you have tried on different devices I would put it down to the amplifier in the headphones producing it when it call mode. Since it has to change the audio to a lower quality to conserve bandwidth when using the mic, it could produce the sound. Whenever the mic is in use, this will occur and I would put it down to that. When you connect the aux, the microphone on the aux cable is used and it does not have to cut the quality to conserve bandwidth since it's raw cable.
I would believe it's just the limitation of the Bluetooth, since it uses as older version, probably 4.0 which has to do this.
This happens when I try to use the mic on a computer, since it has 2 different modes, one high quality and no mic, the other low quality with mic. It will automatically switch on a computer.
The reason it probably doesn't do it on WhatsApp or hangouts etc it that it may continue to use the phones microphone since it doesn't tell the headphones to switch.
It all could be down to the limitations of cellular networks. They compress the audio heavily and you may just hear this.
I know it's only in one ear, but some quirky things happen with Bluetooth audio. I don't believe this is an issue with the headphones, just a limitation or gimmick.
Very strange. Hope this was to a degree some help!