Troubleshooting tips We have some extra troubleshooting tips for Tzumi Sound Mates devices - click to view
We've had lots of reports of problems with people struggling to connect their two Tzumi SoundMates together. There are multiple posts on our forum about this with confirmed solutions. The two posts we would recommend you start with are this one and this one.
If you are unsure if your SoundMates are charging or what the light colors mean there is clarification of that here.
can soundmates have different silicone cases
- Question by laela 6:17pm, 30th December 2019
There is 1 response to this question including 1 solution
Colin (Admin) responded : 6:18pm, 30th December 2019 (1 year ago)
Hi Laela, to clarify, you mean can you put them into a different charger ? If its the same model Tzumi SoundMate yes, we aren't aware of compatibility with anything else though.
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Colin (Admin) responded : 6:18pm, 30th December 2019 (1 year ago) 
