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Cant pair fitness bracelet ID107 HR

This question relates to connecting a Huawei P8 Lite to an ID107 HR veryfit

OTHERS WITH SIMILAR PROBLEMS: There are 4 more posts about the Huawei P8 Lite - click to view
I've got phone Huawei P8 lite and app Veryfit 2.0 from appstore installed. Bluetooth ON.
My bracelet is ON and very close to my phone.
When I start searching the device, my phone finds an ID107HR but it can't pair with it.
Could you please help me?
Thank you in advance
Question by Lucie Jicinska on 10:26am, 7th November 2017

There are 17 responses to this question including 1 solution and 6 other deemed noteworthy

Juan (Admin) wrote on 07.11.2017, 23:47:12 (8 months ago)
Please let us know exactly what happens when you try to pair in a bit more detail, step by step.
Lucie Jicinska wrote on 08.11.2017, 07:22:00 (8 months ago)
OK, thank you.
1, installed application Veryfit 2.0 following QR code in the bracelets manual.
2, turned on Bluetooth in my phone (I tried make it visible as well)
3, started the app Veryfit 2.0 - it starts add device menu and its searching for devices automatically
4, woke up my bracelet (screen on)
5, the app in my phone usually finds the bracelet ID107 HR and when I touch it there appears the button Confirm Bind device
6, and when I tap this button it looks like its trying to pair but that never happend. After it cant pair the device it just stop trying and theres again only same posiibility and I can try it again and again with no success.

Colin (Admin) wrote on 08.11.2017, 10:34:10 (8 months ago)
Thanks for the details. If you go into the general Android Settings app and then go to Bluetooth what is listed there ? Are there references to the Veryfit device ? If so ensure they are deleted.
Lucie Jicinska wrote on 08.11.2017, 10:38:09 (8 months ago)
In bluetooth settings it is the same. I can see it in Available devices but cant pair it.
Wazowsky wrote on 25.12.2017, 13:03:41 (7 months ago)
I have the same exact problem, can someone tell me what its the issue please?
h.rodenstock wrote on 25.12.2017, 18:34:12 (7 months ago)
I have exactly the same problem, can someone tell me how to solve it ? Connecting to a WIKO with Android 4.4 works.

h.rodenstock wrote on 25.12.2017, 18:35:24 (7 months ago)
I have exactly the same problem, can someone tell me how to solve it ? Connecting to a WIKO with Android 4.4 works.
Lucie Jicinska wrote on 25.12.2017, 19:32:32 (7 months ago)
Unfortunately I havent solved it yet. And I gave my bracelet to somebody else. But I have found out that this is probably problem of Huawei P8. Can somebody admit it please?
Mato wrote on 01.01.2018, 22:01:51 (6 months ago)
Hi there. Unfortunately it seems to be a phone device issue. Got the P8 lite (ALE-L21, NOT 2017 model) trying to pair it with the same brand mate - Huawei Band 2 Pro. There's a very same result - it can be seen within the available device list but the pairing process is always unsuccessful. The belt itself works correctly as it's been connected to another device with no problem. Performed updates on both devices and all required apps - negative result. Shame on you, Huawei
Anja wrote on 08.01.2018, 20:53:54 (6 months ago)
Hi guys, searched here as I have been having exactly the same issue, same phone.
Tried every day to sync with no luck but today, finally it has worked like magic!
Maybe they finally fixed it? Just wanted to update you in case anyone wants to retry now!
Mato wrote on 09.01.2018, 09:15:39 (6 months ago)
Hi. I gave up. The device has been sent back to dealer. But I haven't seen any update for P8 lite provided in the past few days so I do not expect any positive change. Maybe a different zone... Anyhow, Anja, I like to see you've been successful :-)

Michel wrote on 12.01.2018, 08:48:45 (6 months ago)

I had the exact same problem with my Huawei P8 Lite and this is what seems to make it work for me (so far):

go to Settings
go to Advanced settings
go to Location access
Switch off access to my location

After I did this, it could pair the devices and also reestablish the connection after switching on/off bluetooth.

Hopefully it will continue to work.
Nosipho wrote on 31.01.2018, 10:28:25 (5 months ago)
I have the ID115 smart bracelet and the Huawei p8 lite 2017 model. The box for the smart bracelet says you should use the Veryfit for Heart Rate app, but I found that if the connection between the app and the smart bracelet is lost or interrupted (for whatever reason) it is suuuuuuch a mission trying to re-establish it. And once it is re-established I have to re-enter all the info in the user section. I have since deleted that app and am now using the VeryFitPro one instead and so far it's working like a bomb.

I use Michel's method (above) to pair and once a connection has been made between the devices, the app will ask you to turn on your location
Jacobus Buchner wrote on 01.02.2018, 10:41:36 (5 months ago)
I have a FitBit Charge 2 as well as a Wahoo Tickr that I can not pair with my Huawei P8 Lite,(which I bought in December 2017). Both the Fitbit and Wahoo devices connect seamlessly to my iPad. However, I don't want to run or cycle with by iPad.
It would be great to at least have the Wahoo Tickr paired to the phone.
Mato wrote on 01.02.2018, 14:06:52 (5 months ago)
I posted a request to Huawei Support and according to the official response, it as a model-based problem. Out of record - there was a try to mark the BT4.0 (phone)/BT4.2 (bracelet) incompatibility as the root cause but it's definitely not the point. That mine worked perfectly with BT4.0 capable device.

So now it is about to wait for an update (at least BT firmware if it comes...), use a bracelet with older BT version or replace the mobile device. As I mentioned above, I sent my wear back to dealer so it's not my issue anymore. Anyhow, keeping fingers crossed for those of you that are still fighting with it....
Erica wrote on 23.03.2018, 10:31:34 (4 months ago)
Thank you Michelle (above). It did the trick.

Pete wrote on 20.05.2018, 21:33:20 (2 months ago)
Solved/Fixed, for me.
I had the same issue, pairing a ID115 fitness band (watch) for my daughter.
Tried pairing both through Android BT Settings, and the VeryFit 2.0 app, failed, every time (this is how their video shows to connect).

Downloaded Very Fit Pro, and that fixed it all, it paired instantly, and data is being pushed, accordingly.
Rui Alexandre Leo wrote on 01.07.2018, 16:03:32 (2 weeks ago)
I had the same problem with my suunto watch.
Michael solution worked!
Thank you Michael :)

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