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Charing problem

This question relates to connecting a QCY Q29 BUY NOW to a Xiaomi Redmi Note 5a BUY NOW

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QCY Q29 right earbud wouldnot charging fully. It playing songs for 4 to 5 minute.
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Question by Jony Chowdhury 9:02am, 9th March 2019

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Luis (Admin) responded : 11:35am, 11th March 2019 (1 week ago)
We've had a few others report this and are not aware of a fix, I would get exchanged if within warranty.
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