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Connexion and control from MKI9200 remote

This question relates to connecting a Parrot MKi9200 BUY NOW to an IQOO7 BUY NOW

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There are 7 other questions relating to the Parrot MKi9200 - click here to view.   3 of the answers include responses marked as solutions.
HI . before, I had a XIAOMI MI8 and all was perfect. I change the phone for an IQOO7, and when I install the system, all was OK.
Now, I don't know why I don't have any connection with the MKI remote ( i change the battery to be sure ) but no more effect.

Right now I am connected with the MKI but I can't control volume or anything else by the remote.
Question by Patrick Julien ASTIER 2:45pm, 16th August 2021

There is 1 response to this question including 1 solution

John (Admin) responded : 2:43am, 25th August 2021 (4 weeks ago)
I've experienced the same kind of issue myself. The fix that has always worked reliably is to go into the menu of the Parrot and delete the existing pairings.

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