Bluetooth Doctor Your resource for Bluetooth Troubleshooting and Technical Support
Follow question

devices are showing up on my phone. but separate.

This question relates to connecting a Tzumi Sound Mates BUY NOW to an Apple iPhone 6 BUY NOW

Other users are having problems with these devices!   Be sure to check out similar posts in case they had the same issue

There are 279 other questions relating to the Tzumi Sound Mates - click here to view.   39 of the answers are marked as solutions.

There are also 178 other questions relating to the Apple iPhone 6 - click here to view.
Troubleshooting tips
We have some extra troubleshooting tips for Tzumi Sound Mates devices - click to view
I've had these earbuds for about two weeks and they've worked perfectly. until now that is. they connect yes. but each ear bud shows up completely under different set up names. like, tzumi soundmates shows up twice one for each ear bud. and i can only connect one or the other not both. and i tried everything to pair them back together and for some reason they just won't pair back together anymore.
Question by cheyenne orcutt 2:56pm, 14th December 2018

There is 1 response to this question

John (Admin) responded : 10:12am, 19th December 2018 (2 years ago)
Have you seen the tips we have shared at the top of the page in the 'Troubleshooting tips' box? There you will find info/links that will lilkely help with this common problem.

Didn't fnd the answer you needed?   We have links to similar questions below that can help!

Can you contribute an answer to this question?

If you can assist the users problem you can quickly respond by completing the fields below to respond.

Other questions relating to Tzumi Sound Mates

< Back to questions list

Bluetooth Doctor is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within the site. Never undertake manual repairs or modifications to hardware if without qualifications and always seek guidance from your retailer if you can't find a solution to your problem.
Need help finding a new Bluetooth device? View our shop