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Blackweb Wireless Sport Earbuds : Disconnecting randomly

This question relates to connecting a Blackweb Wireless Sport Earbuds BUY NOW to a Samsung Galaxy S8 Plus BUY NOW

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When I am listening to music it will randomly disconnect, I have no apps running in the background and I have no other devices connected and I am also within proximity of my phone, they are also charged
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Question by Krista 6:51pm, 14th May 2019

There is 1 response to this question

John (Admin) responded : 9:54pm, 17th May 2019 (4 months ago)
Is this specific to any location or a certain place such as your home ? How quickly does it connect, could it be any time, after a few minutes or maybe hours or is it always around the same amount of time after connecting ?

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