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GoNovate Airo : Does not charge on putting into container

This question relates to connecting a GoNovate Airo BUY NOW to a J4 BUY NOW

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does not charge upon putting the buds in the container
Question by Nlack 7:23am, 30th November 2021

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Luis (Admin) responded : 1:40pm, 4th December 2021 (2 years ago)
How old are they ?
These buds have metal contacts I believe, please make sure they are clean.

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