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Bluedio T6 : Doesn't turn off or play anything

This question relates to connecting a Bluedio T6 BUY NOW to a Xiaomi Redmi Note 7 BUY NOW

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I discovered this problem having woken up to after falling asleep with my headphones on. The headphones connect to my phone, but when I try to play a song, video, etc, it either doesn't play at all, or my headphones start saying "minimum volume" on a loop. And when I try to turn them off, it changes the language of the headphones instead of turning them off normally. If anybody has a solution for my problem, please let me know. Thank you.
Question by Anonymous 5:32pm, 1st December 2019

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Juan (Admin) responded : 1:16am, 8th December 2019 (4 years ago)
I would try to wait until the batteries run down and see if any better once recharged.

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