Troubleshooting tips We have some extra troubleshooting tips for Tzumi Sound Mates devices - click to view
We've had lots of reports of problems with people struggling to connect their two Tzumi SoundMates together. There are multiple posts on our forum about this with confirmed solutions. The two posts we would recommend you start with are this one and this one.
The volume coming out of the earbuds is extremely loud ... how do I adjust the volume?
- Question by Maryann 11:43pm, 28th March 2019
There are 9 responses to this question including 2 solutions and 2 others deemed noteworthy
Andy (Admin) responded : 8:01pm, 1st April 2019 (7 months ago)
We've had others with issue but no known solution as of yet... anyone reading have a fix?
Anthony D Goen responded : 5:27am, 4th April 2019 (7 months ago)
With a little searching you can find how to turn on developer options on your particular phone Once on go into settings and find developer options usually toward the bottom of list. Once there find where you can turn absolute sound off. Absolute sound pertains to excessive loud sound in bluetooth. Worked great for me.
Luis (Admin) responded : 3:57pm, 12th April 2019 (6 months ago)
There is a solution specific to recent Samsung phones here! : https://www.bluetoothdoctor.com/question?tzumi-sound-mates-stay-at-100-volume-even-if-i-lower-it-on-my-laptop&ref=helpSimilarProb
Maryann responded : 12:52am, 13th April 2019 (6 months ago)
Thank you ... followed instructions ... they work.
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