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Tzumi Sound Mates : Earbud volume on a Samsung device

This question relates to connecting a Tzumi Sound Mates BUY NOW to a Samsung Galaxy s9+ BUY NOW

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There are 249 other questions relating to the Tzumi Sound Mates - click here to view.   30 of the answers are marked as solutions.

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The volume coming out of the earbuds is extremely loud ... how do I adjust the volume?
Question by Maryann 11:43pm, 28th March 2019

There are 9 responses to this question including 2 solutions and 2 others deemed noteworthy

Andy (Admin) responded : 8:01pm, 1st April 2019 (7 months ago)
We've had others with issue but no known solution as of yet... anyone reading have a fix?

Anthony D Goen responded : 5:27am, 4th April 2019 (7 months ago)
With a little searching you can find how to turn on developer options on your particular phone Once on go into settings and find developer options usually toward the bottom of list. Once there find where you can turn absolute sound off. Absolute sound pertains to excessive loud sound in bluetooth. Worked great for me.

Luis (Admin) responded : 3:57pm, 12th April 2019 (6 months ago)
There is a solution specific to recent Samsung phones here! :

Maryann responded : 12:52am, 13th April 2019 (6 months ago)
Thank you ... followed instructions ... they work.

Stephania Marin responded : 4:59pm, 19th July 2019 (3 months ago)
I'm having the same problem with my samsung A9. Any solution with this phone?
Thanks in advanced.

John (Admin) responded : 7:53pm, 19th July 2019 (3 months ago)
Stephania, go to Connections / Bluetooth and select Advance. Then select "Dual Audio". Does that help ?

Maryann responded : 8:30pm, 19th July 2019 (3 months ago)
It worked!! Thanks

Kes responded : 2:46pm, 31st July 2019 (3 months ago)
Yes it worked thanks so much

Roth Hufferman responded : 8:30pm, 12th October 2019 (6 days ago)
Mine is a Samsung Galaxy S7 Star. Can anybody help me? I am having the same problem...

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