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Earbuds keep shorting out for short periods of time

This question relates to connecting a Tzumi ProBuds v2 BUY NOW to an Apple iPhone 12 BUY NOW

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Audio plays fine for up to 30 seconds before the sound completely shuts off in either one ear or both at the same time, the audio starts playing again after a few seconds and the cycle repeats
Question by Anonymous 3:48pm, 18th March 2022

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Andy (Admin) responded : 8:47pm, 27th March 2022 (5 months ago)
Could this be an interference issue? Does the issue depend on where you are or the distance from the device to it's source ? Try outside if you are only using in one indoor location normally.

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