Troubleshooting tips We have some extra troubleshooting tips for Tzumi Sound Mates devices - click to view
We've had lots of reports of problems with people struggling to connect their two Tzumi SoundMates together. There are multiple posts on our forum about this with confirmed solutions. The two posts we would recommend you start with are this one and this one.
they connect perfectly to my iphone but wont connect to my mac. they appear in the devices thing but there's an error that says they can't connect to the device.
- Question by maram alhammad 11:35pm, 9th July 2019
There is 1 response to this question
Andy (Admin) responded : 1:32am, 13th July 2019 (1 year ago)
Placing them closer doesn't help ? Turn off any accessories on the mac such as external drives and other electronics near by. Try unpairing or turning off anything they have previously been paired to that may be near by as well.
Bluetooth Doctor is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within the site. Never undertake manual repairs or modifications to hardware if without qualifications and always seek guidance from your retailer if you can't find a solution to your problem.