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Monster Isport Champion True Wireless Earbuds : Earbuds won't show up on my phone

This question relates to connecting a Monster Isport Champion True Wireless Earbuds BUY NOW to a Samsung Galaxy S10 BUY NOW

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It doesn't show up in Bluetooth devices both for my phone and my dad's phone, we both have galaxy s10.
Question by Saar 2:26pm, 20th November 2021

There is 1 response to this question

Juan (Admin) responded : 12:17pm, 23rd November 2021 (1 week ago)
Are you sure that you are initiating pairing correctly on the buds ? Can you confirm the steps you take to start the pairing process and what response the device shows ?

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