Headphones do not connect. I get "Power On" but not "Phone one connected"
- Question by William Llewellin 9:42pm, 4th October 2019
There are 11 responses to this question including 1 solution and 1 other deemed noteworthy
Luis (Admin) responded : 12:47pm, 7th October 2019 (2 weeks ago)
What model mpow do you have ?
William Llewellin responded : 2:35pm, 7th October 2019 (2 weeks ago)
I have the MPOW-059 model. It has worked fine in the past, but now does not connect with my PC any more. It kind of acts like the battery is nearly dead, but there is no information in the manual as to how one might R&R the battery.
Chris (Admin) responded : 5:24pm, 7th October 2019 (2 weeks ago)
Does it stay on and does it appear to charge normally ? You say it suggests like the battery is near dead... thats because it turns off quickly?
William Llewellin responded : 5:33pm, 7th October 2019 (2 weeks ago)
If I leave it on for a while without having an input signal, it turns itself off. Normally it stays on and ready to go for a good long time, half a day or more.
Pedro (Admin) responded : 9:12pm, 7th October 2019 (2 weeks ago)
But when it stays on thats when you are playing music isn't it? Not just testing to see how long it stays on without? I think that turning off my well be deliberate, many models like this do that to save battery if they don't have any sound to reproduce.
If you try and force repair it by holding down the phone/play central button for 5 seconds does it not start to flash blue ? Then if you hold down again for 2/3 seconds does it not flash red/blue and go into pairing mode ?
William Llewellin responded : 9:21pm, 7th October 2019 (2 weeks ago)
Hold center button down 4 seconds: "Power on (beep)" No sound Wait 2-3 seconds and try the center button again: "Power off"
Mike (Admin) responded : 10:20pm, 7th October 2019 (2 weeks ago)
Is it flashing blue after the first press ? Regarding the second press maybe hold down longer until you see blue/red flashing.
William Llewellin responded : 10:34pm, 7th October 2019 (2 weeks ago)
1st press: Blue steady, "power on" 2nd press Red/blue flash "powering" 3rd press red flash "Power off" NOTE no audio signal at any point.
Pedro (Admin) responded : 10:40pm, 7th October 2019 (2 weeks ago)
At the point of the red blue flashing let go and it should stay on and then should be searchable via your computer. Try searching for it on a smartphone if you have one as well. To clarify; this process won't result audio starting automatically, that would be expected because what you are doing is resetting the Bluetooth connection.
William Llewellin responded : 1:38am, 8th October 2019 (2 weeks ago)
I power it up then pull up the bluetooth icon on my computer. It recognizes the headphones and shows them as disconnected. I hit the connect button and the icon whirls a bit then stops with no connection made and the signal strength icon has a red X on it possibly telling me that there's not enough there to work with.
John (Admin) responded : 6:41am, 8th October 2019 (2 weeks ago)
Delete all previous pairings to the device in Windows so that you are starting from scratch. Existing previous connections can confuse matters.
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