Bluetooth Doctor Your resource for Bluetooth Troubleshooting and Technical Support
 
Follow question

Skullcandy Smokin' buds 2 wireless earbuds won't turn on even after charging

This question relates to connecting a Skullcandy Smokin' buds 2 wireless earbuds BUY NOW to an Apple iPhone 6 BUY NOW

Other users are having problems with these devices!   Be sure to check out similar posts in case they had the same issue

There are 31 other questions relating to the Skullcandy Smokin' buds 2 wireless earbuds - click here to view.   4 of the answers are marked as solutions.

There are also 164 other questions relating to the Apple iPhone 6 - click here to view.
Troubleshooting tips
We have some extra troubleshooting tips for Skullcandy Smokin' buds 2 wireless earbuds devices - click to view
After charging my smokin bud 2 wireless headphones fully I push all buttons to try and turn on device but it won't turn on
-
Question by Steve 7:40pm, 22nd July 2016

There are 92 responses to this question including 3 solutions and 14 others deemed noteworthy

John Huebner responded : 10:25pm, 7th November 2016 (3 years ago)
Hello, i have sb2 wireless and after the battery went dead i charged it fully and could not turn them on. I kept searching for answers but to no avail. on a whim i plugged them back into the charger and tried to turn them on and they seemed to unlock themselves. Give that a try and hope it helps!!!!

Savannah Malloy responded : 2:51pm, 18th March 2017 (2 years ago)
My headphones turned off by themselves and now they wont turn back on or anything and they were completely charged. What do i do?

Anonymous responded : 5:50am, 14th May 2017 (2 years ago)
Me too and I can't figure out how to get them working again. Same issue, piss me off

Same responded : 3:22pm, 30th May 2017 (2 years ago)
My earbuds do the same exact thing and they have a little blue light when you plug them in as if they were already charged they weren't hat expensive of earbuds but it is still annoying to have to go and buy new stuff.

Admin responded : 7:46pm, 30th May 2017 (2 years ago)
To clarify, holding both volume buttons together, does that result in a red and blue flashing light sequence? That should reset Bluetooth on them.

Trentin Williams responded : 11:07pm, 5th June 2017 (2 years ago)
Ok guys so I bought my sb2 headset and had them one day the next day I plugged them up to charge after getting them off the charger they wouldnt turn on. I saw these posts and none of them helped so after messing around with it enough it worked for me to plug them in but I recommend using the cable that came with the set or one that will go into the set until you hear a sharp click. Your light should turn red and itll charge or turn on. Hope this helps guys

Admin responded : 11:32pm, 5th June 2017 (2 years ago)
Thanks for sharing Trentin!

Aaron responded : 2:55pm, 11th June 2017 (2 years ago)
Got them as birthday present for mowing my lawn because my iPhone 6S headphone jack is bad. I charged them for a full day, when plugged in they pair up just fine, when taken off charger, DEAD.
Returning to store, buying another brand. Not worth the frustration!

Ana Irene responded : 4:15am, 15th June 2017 (2 years ago)
Hello good afternoon my name is Ana, a few months ago my uncle gave me as a gift a Skullcandy smokin buds 2. He gave it without the box so when I got them i did not know go to used them or anything. The earphones itself by the name of the brand I search on the Internet on how to used them and how they work. So I learned how to turned them on and of and etc. They worked about 2-3 weeks, after that one day I charged it as always and once I tried to turn them on to used them, they won't turn on or it doesn't show the blue light. So every time I tried to fixed them by trying them to turn on. I connect them thinking maybe they need more battery but less than five minutes the blue light appears that's already fully charged. That happens everytime, so I know that that's not where the problem is, the problem is when I tried the buttons to turn it on and there is no sign of that.
Thanks

Cullen responded : 5:46pm, 16th June 2017 (2 years ago)
I've got the same issue.
Headphones turned off by themselves 2 days ago.
The headphones indicate a full charge when plugged in to the charger. However the power button doesn't turn them on.

Peshway responded : 1:49am, 27th June 2017 (2 years ago)
Hey guys, this happened to me while running; the SB2 just turned off with no warning beep, and wouldn't connect to my phone via bluetooth. Anyways, after a week of following online tips and instructions, nothing worked. Then a few days after I gave up I plugged them in and it automatically connected while plugged in. It's not supposed to work while plugged in. So nowadays I just charge it, and when I'm ready to use it I just plug them in and hold down the power button. The buttons only seem to work when it is plugged in. Sometimes very rarely it will work like normal, as in you turn it on and use it like you had when you first bought it. Then it goes awol randomly, but the plug in trick works for me.

Bill responded : 10:51am, 3rd July 2017 (2 years ago)
Same issue exactly....however tried all of the above and none worked for me.....the only time I see any lights is when they are on charge, red briefly as of course they are holding a full charge and then blue, they will not power on either connected or disconnected from the USB lead.....contacted Skullcandy direct by e-mail, who knows, maybe they can help

Bill responded : 5:14am, 4th July 2017 (2 years ago)
Response direct from Skullcandy, have not tried it yet as I am making sure I wait the specified 24 hours, I also asked how did I put them into programming mode so I can avoid doing it again no response to that one yet:

Hello Bill,
Thank you for contacting Skullcandy. I am sorry to hear you are experiencing difficulties with your Bluetooth device.
It sounds like you may have inadvertently placed your device in programming mode, rendering your device unusable. Never fear, you can follow the steps below to get your device out of programming mode.
- Plug the device into a computer.
- Allow it to be recognized by the computer.
- Your device should be out of programming mode.
- Re-pair your device
- If the computer fails to recognize the device please unplug your device from everything for a FULL 24 hours and try the above steps again very important to leave it unplugged for the FULL 24 hours or it will not work and you will have to wait again.
Please let us know if your device is still not working properly and we will be happy to assist with the warranty process.
Please let us know if you have any questions and we will be happy to assist further.
Thanks for rockin' Skullcandy.
Have a great day!

Bill responded : 10:07am, 4th July 2017 (2 years ago)
Well there you go, a response to the - why or even how does it happen

Hi Bill,
to be honest, we are also a bit unsure how this happens, mostly it's an accidental combination of pressing the buttons, sometimes it's just a little hiccup with the headphones themselves.
Kind regards,
Sabine
Skullcandy Customer Experience

Admin responded : 2:43pm, 4th July 2017 (2 years ago)
Thanks for sharing Bill !

Bill responded : 7:03am, 5th July 2017 (2 years ago)
OK guys......left it around 40 hours or so and tried what Sabine told me to do.........it did not work.....luckily before I attached the headphones I had the presence of mind to start Device Manager so I could see if they were recognised and also to start a screen capture tool so that I could record what happened......initially the PC recognised the headphones shown in the device manager window but then device manager reported a problem and they were no longer recognised....the screen captures have been sent to Sabine at Skullcandy and I now await her response......headphones still remain dead!

Bill responded : 7:23am, 5th July 2017 (2 years ago)
Success!!!!

Because I was so frustrated I tried messing around a bit......firstly I used a different USB port on my PC and a different lead......I went through the same loop and got the same results, however I tried inserting and then pulling the lead out very close together and I got the blue and red LED's flashing alternately.....I seem to remember that this is the sign for trying to pair so I quickly turned on the Bluetooth on my phone and initiated pairing.....I couldn't believe my eyes, my headphones appeared and they are now working again!!!!!......I have let Sabine know and also said I hope it doesn't happen again!!!....Please anyone who has the same issue try what I did and let us all know if it worked

Bill

Bill responded : 7:37am, 5th July 2017 (2 years ago)
Arrrgghhhhhh!!

Cancel that guys........although I have got the headphones to pair and they are playing my music from my phone right now......they still don't really work as the control button bar doesn't do anything at all......no volume up or down.....and now ironically I can't even turn them off!!!!......I have reported this to Sabine at Skullcandy to see if she can give anymore advice

Sorry for the false hope

Bill

Bill responded : 11:06am, 7th July 2017 (2 years ago)
Sorry to have to tell anyone who was building their hopes up that we would solve this......after many many pieces of advice directly from Sabine at Skullcandy she eventually just said they need to be sent back.........so no matter what I tried and believe me I think I tried everything they just did not recover from whatever happened to them in the first place.
I have returned them to Skullcandy, using their online returns link http://www.skullcandy.co.uk/customer-service/warranty-information/warranty-information.html however I know I am taking a risk as it does require proof of purchase which I no longer have.....they are useless to me so all I have wasted is the cost of a stamp!.....But still very disappointed.

My advice certainly if you have proof of purchase would be to send them back following the instructions in their link.....

Bill

anonymous responded : 11:37pm, 14th July 2017 (2 years ago)
hey guys...i've had this issue with 2 pairs - i got a new pair with their claim process which is BS because you have to send by registered mail which costs half a pair of the damn things anyway. i don't know what they're going to offer but i've tried everything and nothing now works. i will NEVER buy skullcandy products again because i got a bad headset for my daughter and they broke really fast. their products are made cheaply. good branding but BAD products.

Tris responded : 6:44am, 1st August 2017 (2 years ago)
So I was confronted with this same issue yesterday and have tried all the things people have mentioned above to no avail. On a whim, I traveled to another similar thread to this one and some guy said he hit his volume bar on the table and it seemed to come back on. So, I thought what the hell, right? They are going to make me send them back anyway. So I took the back of the volume bar and slammed that puppy hard onto my laptop and low and behold they turned right on. I would definitely try this before anything else. Don't worry about being skeptical about beating on your headphone, from my experience these are a fairly hardy and reliable pair so give it a try even as a last resort.

Bryce responded : 9:27pm, 8th August 2017 (2 years ago)
I literally had the same issues all the way to the volume bar not working. After getting the headphones to connect I took the volume bar and I hit it on the table. Now the headphones work again lol. This is the greatest fix I have ever encountered.

Sharon responded : 10:00am, 10th August 2017 (2 years ago)
I had the same issue, mine too went off and wouldn't come on too. I tried holding down two buttons at a time and thy didn't work. After reading a number of suggestions here and trying a few I finally hit the volume thing on a hard surface and it came on miraculously. So far it's working with no problems. Thanks Bryce.

Bill Hart responded : 10:42am, 10th August 2017 (2 years ago)
Hey that's great news......if the replacement set that they sent out to me fail as well this will be my last resort....

Trish Dixon responded : 3:24pm, 15th August 2017 (2 years ago)
I was able to finally getting mine to work after plugging them into a PC as suggested by the post above. I had to try two different leads and a couple of different ports, but after a few tries they finally came back on.

anonymous responded : 2:39pm, 22nd August 2017 (2 years ago)
I bought the skullcandy smoking buds 2 in July and have had strange results with them. The first two weeks they would beep just random times. I disconnected and reconnected them Bluetooth and worked fine until a week ago. I was watching GOT and paused the movie for 10 min and left ear phone on. When I went to press play they made the shut off sound and would not come back on for anything. The battery was fully charged being I charged the night before.
Last night I didn't even push pause they just shut off after and hour of working and were fully charged as well. No warning beep like I got the first few weeks of having them when battery was low. They just made the shut off sound and cut off and could not get them to come back on at all. I didn't recharge just left them on table. They came on fine this morning and show fully charged as they were last night. So confused ......

Colm responded : 4:12pm, 3rd September 2017 (2 years ago)
Same issues as all of you, I know for sure this is the last Skullcandy product I will ever own. The last resort is to send them to skullcandy, however I have no proof of purchase. Has anyone sent them back without this before and did they fix them? Thanks

Yen responded : 5:31pm, 4th September 2017 (2 years ago)
Not too sure how many people will be checking in with this, but I've ran into some issues on and off with mine. I've had them for about a year. I used to have the issue of them staying stuck on the blue/red pairing light as they were charging. That itself I feel may have been fixed after I took it off the charger to die. Otherwise, they randomly turned off on me about a week ago. I had left them on the charger for a whole day and they were still showing red indicating still charging. I took them off the charger and put them back on. This went on for a few days and still, no blue light showed, so I pretty much gave up on them. I figured I didn't want to buy any new ones so I'd try it once more since the issues were able to be fixed in the past. This time, I had left them in the COMPUTER to charge and turned them on. The red light went off, as opposed to turning blue. No power sound had been heard. I left them on the charger about 3-5mins longer and did the same thing; still nothing. I then took them off the charger and put them back on the charger for about 3 more mins. This time after holding the power button on, I heard some life through the headphones and also saw the blue/red transition light on the actual device. I turned them off, turned them on while on the charger, and so on until I for sure knew it was working. Boom! They now work like before

TL;DR: Leave them to charge in the computer usb dock. Try multiple times, about 3-5 mins in between each of holding the power button on until the red/blue light shows up

Vic responded : 5:14pm, 5th September 2017 (2 years ago)
Having the same issue, earbuds just stopped working even though it shows i have a full charge and it will not turn on. I tried everything that was suggested here on this thread to no avail. I saw what tris did and slammed the back of my volume bar onto a table and they are now working for the time being, it took 3 slams.

Ollie Greenacre responded : 9:41am, 26th September 2017 (2 years ago)
Ive had exactly the same issues as described. Im actually vey happy with them apart from this issue. 1st set just stopped working and even though charged, wouldn't connect or come back on. Sent them back to Amazon and got another pair. Had them 3 weeks and the same issue has just re occurred. Now reluctant to get a replacement as its pretty obvious there is a fundamental design floor in theses headphones. Ive tried everything above to no avail.

Anonymous responded : 1:43pm, 30th September 2017 (2 years ago)
My SkullCandy earbuds turned off abruptly while running and would not turn back on even after charging. After troubleshooting and trying the suggestions provided on this thread, the only thing that got it to reset was whacking not violently it on my desk repeatedly. They are working again; however, I expect this to happen again. I plan to get a new pair from a different company. Based on what I've read on various boards, this is a common issue with this company, which I think is unacceptable.

Holly responded : 1:25pm, 20th October 2017 (2 years ago)
This is somewhat humorous but YES hit the volume bar on the table! It works!

Lucy responded : 7:21pm, 9th November 2017 (2 years ago)
Mine di the same think yesterday I let it charge all night and then at two pm the next day i hit the on button and it started working again.

Charles responded : 11:31pm, 10th November 2017 (2 years ago)
Yes, I tried slamming them on a hard surface and they immediately started to work

Magda responded : 12:17pm, 16th November 2017 (2 years ago)
Wow, slamming them on the table really does the work. I felt a bit stupid while trying but not after I saw it was true! haha.

eddie responded : 6:47am, 20th November 2017 (2 years ago)
Well guys i just bought mine 2days ago, yesterday it works fine untill the battery completely off. then charge it till full (remain blue light) but cannot turn it on. tried all above still didn't work. then my friend help by switch it on while charging (did before myself but didn't work) but this time it works, the blue light blinking and its on. i think im not going to use them untill the battery completely dies after this. charge em always.

Dennis responded : 6:01pm, 20th November 2017 (2 years ago)
The hit the volume button on the back real hard once worked like magic!

anonymous responded : 6:27am, 30th November 2017 (2 years ago)
Is hitting the volume button on the back suppose to turn them on when they won't turn on anymore????

Kelly Prudente responded : 12:35am, 4th December 2017 (2 years ago)
For me too. My SkullCandy earbuds turned off abruptly while running after only 6 months of use and it would not turn back on. I've tried the suggestion waiting 24hours, connected it to the computer. After few tries it came back on. I've used once and it went dead again. I would never buy a SkullCandy again. This is ridiculous.

Trinity responded : 12:35am, 6th December 2017 (2 years ago)
I plugged my headphones in (IJOY) to charge, but no matter what its pligged into, no lights come on or anything that shows it having an active status. The only thing it is doing is pulsing (buzzing about .5 seconds and stopping nonstop)

Max responded : 1:03am, 7th December 2017 (2 years ago)
Same ! Second pair stopped working after two days ,tried everything and still nothing works ..

anonymous responded : 3:46pm, 7th December 2017 (2 years ago)
I tried the slam trick after having them plugged in and fully charged, and to my amazement, it worked.

Bill responded : 10:24pm, 14th December 2017 (2 years ago)
I actually have 2 pairs they were gifts. One pair I cant get to turn on and the other wont charge. I actually did the slam trick accept I hit mine no joke with a small pot on the volume bar and Lo and behold it works for now. Still cant get the other to charge and I hold my breath that the other will work consistently. I would never recommend anybody to buy these earbuds.

Bill responded : 10:25pm, 14th December 2017 (2 years ago)
I actually have 2 pairs they were gifts. One pair I cant get to turn on and the other wont charge. I actually did the slam trick accept I hit mine no joke with a small pot on the volume bar and Lo and behold it works for now. Still cant get the other to charge and I hold my breath that the other will work consistently. I would never recommend anybody to buy these earbuds.

Anonymous responded : 6:15am, 19th December 2017 (1 year ago)
Crazy !!!!!

I read a few of the post here...

My problem
Bluetooth headphones won't work
They charge --- red and blue light come on
But ....
They won't turn on and no light comes on

Solution
Slammed my headphones (the side with the controls) against my desk, not crazy like and bam !!!
They work
Lights come on
Power on
Power off
Volume
Everything works now
Crazy I know

But slam the control side against the wall like an old tv and bam

Anonymous responded : 8:28pm, 2nd January 2018 (1 year ago)
I was skeptical at first for hitting them on the table but it works like a charm!

Ali Khan responded : 3:33am, 12th January 2018 (1 year ago)
Ok. So i had the same trouble with my SB2 Headphones. Was so annoyed. And eventually i worked out tge way to hard reset. Here are some steps to follow and hopefully this will fix t

When headphones

Ali Khan responded : 3:46am, 12th January 2018 (1 year ago)
Ok. So i had the same trouble with my SB2 Headphones few time and its very annoying. Especially when it happens a week after you buy them. Eventually i worked out the way to hard reset. Here are some steps to follow and hopefully this will fix the problem.

1- When headphones won't turn on plug them in to charge there will be red indicator on for charging or blue if fully charged.

2- Press and hold both volume button together and hold until you see red or purple flashes that means system is rebooting.
This will end all existing connection with any devices.

3- While still plugged in make a new connection to connect you headphones to phone or other devices older connection could be used to connect from phone too.

This should fix the problem.


And in some cases you might exprience same problem after you do all steps and turn them off they might not turn on Or you might hear continuous beeping after they are turned on until you play music.

Nothing to worry about.

Follow same steps and leave you headphones connection on and playing music or something for an hour or so I leave them on until they run out of charge and they won't screw up for months after that. This will do the trick. Always fixed mine that way.

I am sure this will help you guys too.


Ali Khan responded : 3:54am, 12th January 2018 (1 year ago)
All the above process doesn't explain why it happens but always work for me. The user above Bill explained problems with control bar. I faced that too. But leaving them on for a while usually does the trick and eventually all buttons start to work.

stephanie andino responded : 6:28pm, 21st January 2018 (1 year ago)
i have the blayz wireless earphones and I've only wore them like twice and they stop working. when i charge them the light turns red and after like 3 seconds the light turns blue . when i unplug them , i press the on button but the light never turns on . I've gone to my settings to connect them but it never pops up not even when they are charging. please help!

Jolly responded : 1:33am, 22nd January 2018 (1 year ago)
When I plugged in my sb2, it charged and then I tried holding both + and - volume buttons while still charging, but nothing happened. please someone help

Dawn Von Reissfeld Nightwalker responded : 8:14am, 26th January 2018 (1 year ago)
Guys, after reading all the possible solutions to our problem... i finally got my RB-S2 working on again, i just simply connected it to the pc doesn't have to be detected or something just simply connect it to the pc and then unpair it with your phone and then press the power button... it worked for me

Nithin M Sahib responded : 4:07am, 29th January 2018 (1 year ago)
WEIRD but it worked after hitting the control unit....... it might be the SECRET resetting technique done by skullcandy team, BRAVO :-P....... anyway it worked...... Tnx fellas for the help

Ayush Mishra responded : 4:33am, 1st February 2018 (1 year ago)
How hard are we supposed to hit it.
Please reply soon..

Ayush Mishra responded : 4:53am, 1st February 2018 (1 year ago)
Wow wow wow omg i am so happy....
U thought that it wont work forever.
I hit it hard against the wall. Its working now. Thnx for the help.

Ayush Mishra responded : 5:06am, 1st February 2018 (1 year ago)
It got switched on after hitting the button panel
But it us not getting detected on my phone.

Fernando5k responded : 8:00am, 3rd February 2018 (1 year ago)
I have the same problem, but apparently it works the Bills solution with my Skullcandy

My problem is I use then when I practice some routines in the gym, in a moment the showdown because some sweat wet them. They only switch on the red light for 1 minute and immediately off.

Then I put them in some rice like 48 hours to try dry it. Two days later the red led on when I try to charge.

The next step is connect to my computer to try the reset the hardware and it works!!!!


Sharon responded : 8:29am, 16th February 2018 (1 year ago)
Yup, smashing it against the wall actually did work. I was so skeptical, but well here we are lol.

Carrie responded : 9:19pm, 24th February 2018 (1 year ago)
Gave em the good ole whackaroo on the volume panel. Worked like a hot damn. Hubby and I had a good laugh about it.

Hoffman responded : 9:05pm, 27th February 2018 (1 year ago)
Make sure to blow in the headphones charging input. Dust can hinder chargers ability to detect the device as well as do its job.

Kathryn responded : 1:44pm, 7th March 2018 (1 year ago)
I have a SB2 and usually pair it with my Samaxung galaxy s7edge. It stopped working out of the blue despite being fully charged.
After messing around with all the above solutions for almost 2 hours, including plugging it into the computer, pressing volume buttons, tentatively hitting the control panel, I finally got so frustrated I hit the volume panel super hard against the wall.
Sounds crazy but it works now.

Fawzi responded : 5:01am, 10th March 2018 (1 year ago)
Guys I tried everything nothing works but how do I get my laptop to reset its hardware please someone explain and help!!!

Ran responded : 2:41am, 30th March 2018 (1 year ago)
I am on my 3rd pair in 3 days because after about an hours play they just turn off. Doesnt even say low battery. It showed it had 75% battery before the last pair shut off on me. I tried the whole pc thing and the second pair played as long as I had them plugged in to the pc but as soon as I disconnected them there was no sound or lights. I thought they werent being charged properly but after the 3rd pair and the same thing happening I wont be buying skullcandy anymore. Very Frustrating!

Jordan responded : 12:14am, 7th April 2018 (1 year ago)
HITTING THE BUTTON CONTROL ACTUALLY WORKS!!!! I CANT BELIVE IT!!!

Jordan responded : 12:15am, 7th April 2018 (1 year ago)
HITTING THE BUTTON CONTROL ACTUALLY WORKS!!!! I CANT BELIVE IT!!!

Abimael Rivera responded : 4:45pm, 3rd June 2018 (1 year ago)
Wth! I just slammed the back of the volume pannel over a hard surface and, voil, worked like a charm. I cant believe it. Thanks guys!

Ace responded : 1:17pm, 10th June 2018 (1 year ago)
I have powerbeats ( I think it's the first one) I had them working about two weeks then I was using it then it said Low battery please charge I turned it off to charge but then I noticed that it took incredibly long to charge I tried all methods above including Button Combinations, The computer docks, and slamming it against a wall (I think it broke it even more) After this I decided to blow the Charger port incase of any dusts but it still doesn't work my father gave these to me cause he didn't know he has to press it even long to go to paring mode, everytime I charge it turns red. Anyone please help me this Bluetooth headset is very special for me.

Javier Arvide responded : 4:17pm, 13th June 2018 (1 year ago)
after training, my earbuds dropped dead. I supposed they ran out of battery so I charged them, but now the won't turn back on. I tried resetting, turning them on while charging, even hitting the volume control panel, but nothing works.
The light turns from red to blue, so I know it is not an electrical problem.
Is there anything else I can do?
Thanks

Lesley responded : 10:45am, 23rd June 2018 (12 months ago)
I was so angry and confused as to why my earphones didn't work either. I tried everything, from pushing all the buttons to trying to leave it charge over night. Luckily I somehow had a spare charger that could plug into my headphones. So the problem could just be the charger.

Anonymous responded : 11:42am, 4th July 2018 (11 months ago)
thanks bill , it worked for me

Anonymous responded : 2:19pm, 19th July 2018 (11 months ago)
You Need to USE a 20 v charger

Liane Hilgendorff responded : 4:06am, 2nd August 2018 (10 months ago)
I'm from Brazil. I bought Skullkandy method Wireless 1 month ago Bowie/Maryland. The left earphone first stopped working.Now, while fully charged, when you unplug it, it stops working. It only works when it's plugged in. The product stopped working in 1 month.

KLong responded : 3:01am, 27th August 2018 (10 months ago)
...I tried a few of the hi-lighted suggestions, but they didn't work... wacking the battery pack area on my table did (rolls eyes). I doubted all the people who commented that, thinking it was satire but it actually worked. Try it

Karthick responded : 3:48pm, 17th September 2018 (9 months ago)
I can able to charge my Bluetooth headset (Moto Buds SF 500) but unable to turn on. please suggest. the blue light is not blinking. it means its not turning on.

Mahen responded : 6:04am, 9th October 2018 (8 months ago)
omg the banging the thing on the worked!!! WTF! It died on me yesterday and it was charging but not working. Lights were on etc. So i read this post and thought what the heck. I faced it volume control down and the back of the vol button is facing me and proceeded to use a tin to just hit it. After about 5-6 lo and behold it worked!!! Thanks man - you guys saved me soooo much trouble as i am travelling and cant get these anywhere. Say what you will but I love the sound..

WH responded : 9:02am, 25th October 2018 (8 months ago)
OMG, i facing same problem. Cannot turn on the device, when charging, always showing the red color for few hours. Unplug and cannot turn on...
HELP!!

Mahen responded : 12:53pm, 25th October 2018 (8 months ago)
See my post above - it works!!!..

WH responded : 4:17am, 26th October 2018 (8 months ago)
Hi Mahen
I faced it volume control down and the back of the vol button is facing me and proceeded to use a tin to just hit it. After about 5-6 lo and behold it worked!!! Thanks man - you guys saved me soooo much trouble as i am travelling and cant get these anywhere. Say what you will but I love the sound..

I tried, but it doesn't work for me. sad

Zepp responded : 5:26pm, 6th November 2018 (7 months ago)
Before you slam your volume bars or your heads on the table try holding all 3 buttons until the light flashes red/blue.
Hey presto! No more lumps on my head!

WH responded : 6:00am, 7th November 2018 (7 months ago)
Ends up i broke my controller. Cannot put it back.
Need to use super glue instead

Anonymous responded : 12:23pm, 7th November 2018 (7 months ago)
Sorry guys if i didnt work for you. I dont mean smash it hard - well reasonable hard tap really. All i can i say is worked for me. Hope you have better luck with it.

Kris responded : 5:25pm, 23rd November 2018 (7 months ago)
Had the same problem. Tried everything on this site. I ended up smashing the headphones after trying every solution you guys had including hooking it up to a PC. I will not be supporting Skullcandy ever again. Such a shame too, the sound was amazing but that doesn't count for much if the device doesn't work.

crush responded : 10:01am, 1st December 2018 (7 months ago)
Same issue with headphones red blue light would come on and go off. took them apart there is a white wire that is pinched were the wire goes from the board to the battery on the other side of headphones, thought for sure that was the issue. Played with that wire still they would not turn on went ahead and plugged them into the pc (I use linux so nothing was seen.) pushed the power button and the volume up button several times and they reset. blue light came on and now they work fine. They are over a year old so No receipt. I am going to repair the white wire and hope for the best. :) The things you do for your kids. Will update with pics. https://imgur.com/a/bdJ1Fkt

Anonymous responded : 3:19am, 19th December 2018 (6 months ago)
guys i had to try it a few times but after like the 7th or 8th time it actually worked. slamming your headphones on the volume jack works.

FireZ responded : 1:03pm, 16th January 2019 (5 months ago)
I'm sorta late to the discussion, but I've encountered the same issue with my almost 1 year old bluetooth earbuds. Luckily i still have the manual it came with, and I went through it. turns out we shouldn't leave these devices unused longer than their standby time. My device had a standby time of 220hrs (abt 9 days?) while I left them unused for like 3 months. This sorta comes down to the battery at this point, which might be the case for a few (if not most) users experiencing these issues. Just pointing this out, seems like this is quite a general problem.

crush responded : 1:53pm, 18th January 2019 (5 months ago)
I fixed mine - it was the white wire that was pinched when the headphone were built. bought the kid new ones for Christmas of another brand we will see how these hold up. No more skullcandy for this family.

Carlos responded : 2:00am, 23rd January 2019 (5 months ago)
Guys it really works to hit the volume bar against any surface.
I've had the same problem. My skull candy wireless method were working perfectly for 3 months and suddeny today they stopped reproducing music and then they turned off. I couldn't turn them on after that and when i tried to charge em' the LED light was blue and that indicates that they're fully charged. While plugged they could turn on and connect with muy phone, but when i unplugged them...DEAD. Reading the comments above i thought the one suggesting to hit the volume bar was a joke, but i gave it a shot. And OMG it trully worked, they're now charging and working perfectly

Kyle responded : 8:31pm, 24th January 2019 (5 months ago)
Press down on the power button hold it while sticking the charger. Bam youre good to go

Kat responded : 7:12pm, 18th February 2019 (4 months ago)
tried everything, wont charge and wont light up. worst purchase ever. DO NOT BUY. wish i had read these forums before.... im pissed

Pedro responded : 7:19pm, 18th February 2019 (4 months ago)
Same as Kat here. Definitely wouldn't have bought it if I knew it would stop working two months after.

SFS responded : 1:50pm, 16th March 2019 (3 months ago)
Wow, there is something terribly ironic about a product called Skull Candy that requires you to hit it over the head in order for it to work!!! After several bows to the controller using different techniques and levels of force, i found the right touch: I used my metal HydroFlask coffee mug with a strong whack on the controller with the buttons side down. Do, do, do dup! Back in business! We'll see how long this lasts, but for now, all is good. I am going to start researching my next set of phones now so i can be ready when these stop working again, and the prehistoric solution no longer works.

Samael Mejia responded : 2:22am, 25th March 2019 (3 months ago)
I hit them and it does not work. After a long time of anger, I finally found the solution, hit them so hard that I broke them, and now the headphones are in the trash, that was the solution.

Didn't fnd the answer you needed?   We have links to similar questions below that can help!

Can you contribute an answer to this question?

If you can assist the users problem you can quickly respond by completing the fields below to respond.

Other questions relating to Skullcandy Smokin' buds 2 wireless earbuds






< Back to questions list

Bluetooth Doctor is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within the site. Never undertake manual repairs or modifications to hardware if without qualifications and always seek guidance from your retailer if you can't find a solution to your problem.
This fathers day get Dad something he'll really love!