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headset Won't power on & turn on

This question relates to connecting a Tzumi wireless stereo earbuds BUY NOW to a Google Chromebook BUY NOW

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As I try to connect my Bluetooth tzumi headset, It worked fine when I first used it for 2 hours. but after some time I turned it off to let it charge so I could use them again. I then got impatient and turned them on. noticing that there were no lights flashing nor the "POWER ON" voice. My headset Is Hi-Fi Stereo headphones, Bluetooth 5.0. I don't know what's wrong with my headphones but I just bought them Yesterday. ( 05/10/21) Please help!!!!
Question by Ximena 5:42pm, 11th June 2021

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Colin (Admin) responded : 1:32pm, 15th June 2021 (7 days ago)
Can you confirm exactly what your Tzumi device model is ?

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