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How do I fix Cowin E7 when it starts cutting out audio?

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When I connect the headphones to any device its fine for about 3 minutes, then it starts cutting audio out continuously.
Question by Julian 6:10pm, 6th April 2020

There are 10 responses to this question

Luis (Admin) responded : 3:50pm, 8th April 2020 (2 years ago)
Are there any patterns as to when it does this? For example, low battery, your location ?

Julian responded : 10:47pm, 8th April 2020 (2 years ago)
No I haven't noticed any patterns and it worked fine for about 6 week

Luis (Admin) responded : 10:53pm, 8th April 2020 (2 years ago)
And you're sure its very well charged ?

Julian responded : 2:37pm, 11th April 2020 (2 years ago)
Yea I've been making sure its fully charged

Colin (Admin) responded : 3:39pm, 13th April 2020 (2 years ago)
To clarify, this happens just at home or use outside ?

Julian responded : 1:58am, 14th April 2020 (2 years ago)
It happens anywhere I try it

Luis (Admin) responded : 1:28pm, 14th April 2020 (2 years ago)
How many devices have you had it paired to? It definitely does it paired to more than just your main device ?

Julian responded : 11:12am, 15th April 2020 (2 years ago)
Ive unpaired every device form the E7 and then it still started cutting out audio

Pedro (Admin) responded : 1:12pm, 15th April 2020 (2 years ago)
Ok but now if you pair it back to any device its the same? You are sure that the issue cutting out isn't specific to a specific pairing ?

Julian responded : 9:18pm, 19th April 2020 (2 years ago)
I tried it on another device but the same problem happens

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