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How do i get my JBL J46BT earphones to power up after charge?

This question relates to connecting a JBL J46BT BUY NOW to an Android LG Aristo2 Phone bluetooth BUY NOW

I own 2pair of the same j46bt earphones and the exact same problem exists. 1st pair I've had and just bought new pair on amazon. The j46bts w flash when initially set to charge but will not power up after. While charging the charge light will stay on if u press the +button. Bluetooth w flash only if pressing+ button(10secs) while charging but won't stay on. Once disconnected from the charger the earphones w not power on.
The earphones seem dead. Is there a reset sequence for these earphones? How do i power these earhones on?
Question by Kreg Zaragoza 4:46pm, 14th October 2019

There is 1 response to this question including 1 solution

Luis (Admin) responded : 2:49pm, 19th October 2019 (2 years ago)
A lot of people online have reported charging problems with this device... it does sound like you may have faulty devices. I would recommend you contact JBL directly to confirm and if they can exchange (assuming they are within warranty).

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