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JBL Tune 500 BT : How to fix the device?

This question relates to connecting a JBL Tune 500 BT BUY NOW to a Mac BUY NOW

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My headphones are not turning on. They were fully charged so they have battery but they do not turn on and no light is shown. The light will only turn on when it goes red to charge.
Question by Gary 9:55am, 17th November 2022

There is 1 response to this question

Juan (Admin) responded : 10:28am, 21st November 2022 (2 years ago)
In case it works, try a hard reset when turned on. Just press and hold the 'Volume +' and 'Volume ' buttons for about 5 seconds. Do you see this produce a change of lights on the device ?

How old is your device out of interest ?

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