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Tzumi Sound Mates : How to make the left ear pod turn on

This question relates to connecting a Tzumi Sound Mates BUY NOW to a Samsung Galaxy Smartphone BUY NOW

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The left ear pod does not make any sound while holding down on the multifunction button after charging, but the right ear pod works?
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Question by Korbin 1:50am, 18th June 2019

There are 2 responses to this question including 1 solution

Chris (Admin) responded : 3:00am, 24th June 2019 (5 years ago)
Does it turn on, light up and charge as normal ?

Erica responded : 1:25am, 5th September 2023 (6 months ago)
This site solved all my problems https://images.homedepot-static.com/catalog/pdfImages/58/582bc9e0-3929-4c23-ae92-57935e798ce1.pdf. My left earbud wouldnt pair despite anything I did. Then I read these specific instructions (I have the Tzumi Soundmates with no side buttons) and everything works now. I paired my left earbud by putting both in the case and pressing the left earbud until the red light stayed just like the right one. Hope this helps somebody :)

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