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How to reset the JBL charge 3?

This question relates to connecting a JBL Charge 3 BUY NOW to a Google Pixel BUY NOW

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Only when plugged in the device's lights appear to be on, but device won't turn on. It responds when I simultaneously press Bluetooth and - or + but I'm not sure if I'm missing a step to reset it.
Question by Raul Colon 12:45pm, 26th May 2017

There is 1 response to this question

Admin responded : 12:58am, 27th May 2017 (4 years ago)
Hi Raul. You can reset it by doing the following...

1 First turn the device on
2 Press and hold the Volume+ and the Play/Pause buttons all at the same time
3 When the device switches off after a few seconds, sounding the off prompt it has been reset.

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