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HW197 keyboard touch pad failed

This question relates to connecting an Arteck HW197 Wireless Keyboard BUY NOW to a Dell Laptop BUY NOW

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The touch pad does not work. I pressed the FN and space bar at the same time and touch pad still does not work.
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Question by Chad Long 3:38am, 5th January 2022

There are 3 responses to this question

Mike (Admin) responded : 8:07pm, 8th January 2022 (2 weeks ago)
Did it work initially ? And what about paired to another device ?

Chad Long responded : 6:04pm, 13th January 2022 (2 weeks ago)
It never worked before. I do have another mouse paired to the computer and I disconnected it and the pad still does not work.

Luis (Admin) responded : 12:43am, 14th January 2022 (2 weeks ago)
I'd try pairing it to another device to confirm but assuming no joy, return to your retailer.

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