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I can not turn my headphones off and the won't connect to my phone

This question relates to connecting a JBL T450BT BUY NOW to a Motorola Droid MAXX 2 BUY NOW

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Troubleshooting Tips
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The light is on the headphones won't turn off and the headphones are unresponsive
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Question by Peyton 11:34pm, 1st December 2018

There is 1 response to this question

Chris (Admin) responded : 10:04am, 6th December 2018 (4 days ago)
We've had others with this issue. Press and hold down the power button for a long time, say 10 seconds. This should force it off. Then charge it as per normal and it should be resolved.

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