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Blackweb HPhone A001 : I cannot figure out if my device, 1, is on, 2,is connected. How to know this?

This question relates to connecting a Blackweb HPhone A001 BUY NOW to a LG V30 BUY NOW

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There are 6 other questions relating to the Blackweb HPhone A001 - click here to view.   1 of the answers is marked as a solution.

There are also 2 other questions relating to the LG V30 - click here to view.
I have a Blackweb hphone a001. Lights on when charging, goes to blue from red with complete i assume, but will not power on. These worked fine out of the box for about a week.
Question by Greg 1:07pm, 20th August 2018

There are 9 responses to this question including 1 solution and 1 other deemed noteworthy

Mike (Admin) responded : 10:31am, 23rd August 2018 (2 years ago)
What are you trying to pair this to ?

Greg responded : 12:03pm, 23rd August 2018 (2 years ago)
I'm trying to pair it to anything, but especially my LG V30 smartphone. It doesn't even say Bluetooth conected anymore on the earbuds or even indicate that it is powered on.

John (Admin) responded : 12:59pm, 23rd August 2018 (2 years ago)
And what about charging it, does it light up and indicate it can charge normally ?

Greg responded : 11:21am, 24th August 2018 (2 years ago)
Yes, red light comes on when charging and then turns to blue when fully charged

John (Admin) responded : 1:23pm, 24th August 2018 (2 years ago)
Have you tried resetting by holding down combinations of buttons for quite a few seconds ? Does this model have volume buttons? If so try the main multifunctio button and a volume button together. Otherwise just the multifunction button for a while.

Greg responded : 1:33pm, 24th August 2018 (2 years ago)
Yes it does have a volume button and I have tried all combinations being held down, no luck.

Eric responded : 4:22pm, 4th December 2018 (2 years ago)
FYI - Mine is the Blackweb HPhone A001 (Or at least that is what shows up on the Bluetooth menu)
After a little trial and error, this is what I've come up with.
1. Make the headphones are fully charged (my light turns blue) and the charge port is closed (the little rubber stopper is COMPLETELY closed - for some reason this seemed to make a difference - and I've tried lots of combinations), and the headphones are off.
2. Turn off the Bluetooth capability to all nearby devices except the one you want to connect to (and those other devices have forgotten your headphones were previously connected).
3. Power on your headphones (on mine, you just hold down the largest button until it chimes and says Power On. Then it SHOULD say Bluetooth Connecting. Look on the Bluetooth menu of the device you want it to connect too (and remember, turn off the other nearby devices Bluetooth) and select the Blackweb HPhone.
4. The headphones then say Bluetooth Connected.

I have searched these forums for anything helpful - and no one seemed to have the right answer - so I tried my own thing. Hopefully this actually HELPS someone else instead of kicking the can down the road. Thanks!

bobby responded : 2:43pm, 27th December 2018 (1 year ago)
Hold down the main button when powering on as you search for new Bluetooth devices, after finding click to connect. model:bwa18aa003.

Anonymous responded : 1:54pm, 3rd January 2019 (1 year ago)
Thanks, Eric. This works. I found some links, but none as helpful as your instructions. - The user manual so called. Not much in the way of user instructions - Expanded user manual with some poorly formatted user guidance below the graphic and lots of technical details.

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