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I cannot get headphones to be recognized by my iPhone

This question relates to connecting an Iphone will not recognize bluetooth blackweb BUY NOW to an Apple iPhone7 BUY NOW

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My blackweb bluetooth headphones are fully charged. It is is pairing mode. I open settings and make sure bluetooth is on. All is I get is a continuous gear whirling. I turn my phone off and a minute later, turn it back on. I double check and headphones still in pairing mode. No help. I turn the headphones off and on. No help. Now what?
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Question by Kat June 9:16pm, 23rd February 2020

There are 2 responses to this question including 1 solution

Colin (Admin) responded : 11:08pm, 4th March 2020 (3 months ago)
What model blackweb do you have exactly, can you clarify the model code?

Kat June responded : 7:59pm, 8th March 2020 (3 months ago)
I went to sprint and they say blackweb is not compatible with IPhones. I took it back to the store. Thank you anyways.

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