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Tzumi Sound Mates : I can't change the volume

This question relates to connecting a Tzumi Sound Mates BUY NOW to a Samsung Galaxy Note 9 BUY NOW

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When I have them connected no matter what I change the volume to on my phone they always play at max volume. How do I fix this
Question by Anonymous 10:48pm, 3rd April 2019

There is 1 response to this question including 1 solution

Chris (Admin) responded : 6:10pm, 8th April 2019 (1 year ago)
As you have a Samsung, have a look at this page and see if this is relative ?

Let us know if this helps!

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