Troubleshooting tips We have some extra troubleshooting tips for Tzumi Sound Mates devices - click to view
We've had lots of reports of problems with people struggling to connect their two Tzumi SoundMates together. There are multiple posts on our forum about this with confirmed solutions. The two posts we would recommend you start with are this one and this one.
If you are unsure if your SoundMates are charging or what the light colors mean there is clarification of that here.
It's paired to my phone, but no matter what I do it stays at an extremely loud level.
- Question by WenJing Xing 9:44pm, 14th September 2019
There is 1 response to this question including 1 solution
Juan (Admin) responded : 11:46am, 18th September 2019 (1 year ago)
As you have a samsung, this post is likely to help: https://www.bluetoothdoctor.com/question?tzumi-sound-mates-stay-at-100-volume-even-if-i-lower-it-on-my-laptop&ref=helpSimilarProb
Bluetooth Doctor is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within the site. Never undertake manual repairs or modifications to hardware if without qualifications and always seek guidance from your retailer if you can't find a solution to your problem.
Follow question
BUY NOW to a Samsung Galaxy A20 BUY NOW 
Juan (Admin) responded : 11:46am, 18th September 2019 (1 year ago) 
