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I can't get my Bluetooth switch to work

This question relates to connecting an Alcatel Fierce 4 BUY NOW to a Samsung Galaxy J3 BUY NOW

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I can't get my Bluetooth switch to work, when I bring down the screen bar it says it's already on but when I go to the settings it says my Bluetooth is off. When I try to switch it ON in the settings it goes back to OFF
Question by Stephen Brinkley 8:39pm, 8th October 2018

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Colin (Admin) responded : 9:21pm, 12th October 2018 (7 months ago)
There is a fair amount of documentation of this problem online. For example:
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