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I can't get the thing to pair on my phone. Still red on the device, how long to charge?

This question relates to connecting a Travelocity Platinum Bluethooth True wireless stereo earbuds BUY NOW to a Motorola Moto Z BUY NOW

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How long do I charge? How do I pair with my phone on the Bluetooth. It says it cant pair with the device. Maybe it needs charged more?
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Question by Christopher S Miller 3:47am, 31st July 2018

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