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I cant pair (connect) my Anker SoundbudsFlow to a Apple Macbook Pro

This question relates to connecting an Anker SoundBuds Flow BUY NOW to an Apple Macbook Pro BUY NOW

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macbook pro does not 'see' the soundbuds - my Bose and other devices pair without any trouble but these are invisible to it - likewise my iPhone pairs happily with the Soundbuds - any ideas why they are invisible ?
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Question by hiltox 11:59pm, 6th December 2018

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Pedro (Admin) responded : 1:16am, 13th December 2018 (2 months ago)
What lights are the soundbuds showing during pairing ? can you please detail ? Also ideally turn off / disable bluetooth on anything else its been paired to that is nearby and on.

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