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I cant pair (connect) my JBL Reflect Contour 2 to a Google Pixel 3

This question relates to connecting a JBL Reflect Contour 2 BUY NOW to a Google Pixel 3 BUY NOW

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Out of the box, these earbuds wont pair with my phone - they dont even show up in the bluetooth devices menu. I've reset both of these devices several times trying to get it working, and nothing has changed.
Question by Robin 12:54am, 8th March 2020

There are 5 responses to this question

Pedro (Admin) responded : 10:05pm, 14th March 2020 (1 year ago)
Hi Robin can you confirm what the Contour 2 buds are doing in terms of lights/indications of their status?

Robin responded : 10:26pm, 14th March 2020 (1 year ago)
When I power them on, the voice confirms that it is searching for a device. The indicator light flashes, alternating red and blue. After a while, the voice indicates It cannot find a device, and it shuts off automatically.

Chris (Admin) responded : 1:11pm, 19th March 2020 (1 year ago)
Have you tried resetting network properties within Android? There is a somewhat hidden option to do that in the network advanced configuration. That can sometimes help along with a reboot after doing it.

Robin responded : 6:26pm, 16th May 2020 (1 year ago)
Unfortunately, resetting network properties did absolutely nothing.

Josh responded : 10:01pm, 19th May 2020 (1 year ago)
Same issue here, I've tried many things. Seems like a google issue with the latest update and security patch.

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