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I can't pair my Skullcandy Crusher Wireless to a Dell Latitude Laptop that was previously working

This question relates to connecting a Skullcandy Crusher Wireless BUY NOW to a Dell Latitude Laptop BUY NOW

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wireless headphones wont show up on my computer as an available device to pair with.
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Question by Joshua 8:22pm, 28th October 2019

There are 2 responses to this question including 1 solution

Colin (Admin) responded : 1:12pm, 2nd November 2019 (2 weeks ago)
Have you tried deleting any historical pairing on the laptop and then forcing a pair from the headphones all over again ? If so what lights does it show? Are you sure it is in pairing mode ?

Joshua responded : 2:03pm, 2nd November 2019 (2 weeks ago)
I figured out the issue from another user. I hit the volume plus and minus button and tried repairing and it worked. The issue was with the headphones. Thank you Colin for your response.

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