responded : 1:19am, 1st August 2017 (2 years ago)
Can you explain in detail how far you get in the pairing process. Ie can you see the Veryfit listed for pairing on your phone etc.
responded : 6:59am, 1st August 2017 (2 years ago)
Thanks for your response.
Yes I can see the devices listed on the screen and when I select the Fitness band ID107 HR and tap connect to this item. The app tries to connect forever.
I try to turn on the gps and nothing happens.
When I do this in other phones pair in 2 seconds.
responded : 8:26pm, 1st August 2017 (2 years ago)
To confirm, you are pairing from the phone through the standard Bluetooth settings screen or doing it via some specific app ie VeryFitPro ? If the latter, does making the connection via the system settings screens and ignoring VeryFitPro make any difference ?
responded : 10:08pm, 1st August 2017 (2 years ago)
No diferencce cant pair with veryfitpro and neither with the system directly.
responded : 12:03pm, 7th August 2017 (2 years ago)
We are having the same problem. Did you find a fix?
responded : 12:23pm, 7th August 2017 (2 years ago)
Nothing yet, I have tried everything. Do you have the same cell brand and model? Maybe it has some incompatibility. The rest of the cells I have tried work fine.
responded : 1:23pm, 7th August 2017 (2 years ago)
Have tried with iPhone and works straight away. We have a Sumsung J3.
responded : 2:00pm, 7th August 2017 (2 years ago)
Have tried with iPhone and works straight away. We have a Sumsung J3.
responded : 4:20pm, 7th August 2017 (2 years ago)
I have tried other 3 phones: samsung, doogee and huawei and works perfect. Looks like samsung j3 and the Fitness band ID107 HR have some incompatibility. I hope samsung update the software soon or we will have to change cell.
If you are able to pair please leet me know.
responded : 4:24pm, 7th August 2017 (2 years ago)
Hi Weve, some others are experiencing this same problem it seems. I just found a complaint on Amazon France with someone having the same issue with your phone; https://www.amazon.fr/product-reviews/B072XHWLBP/ref=cm_cr_arp_d_viewopt_kywd?pageNumber=1&filterByKeyword=samsung+j3
responded : 6:52am, 8th August 2017 (2 years ago)
You are right is there any we can do to force it? Or we have to give up
responded : 2:10pm, 31st August 2017 (2 years ago)
Any more advise regarding J3 comparability? I have received the ID 107Plus HD as a gift and it will not connect via Bluetooth either
responded : 2:30pm, 31st August 2017 (2 years ago)
Sorry, I have been able to pair it I am waiting for any software update.
responded : 6:05am, 8th December 2017 (2 years ago)
Bonjour idem mme problme le jumelage est impossible entre samsung j3 et bracelet trackermesse ID107 plus hr !!!
responded : 2:37pm, 11th December 2017 (2 years ago)
Same issue remains for me too - the ID 107Plus HR watch will NOT bind to the Samsung Galaxy J3 (trying with the VeryFitPro app) :-(
responded : 5:25pm, 19th December 2017 (2 years ago)
The same with my J3..... buy now on Amazon the ID107 Plus Hr, it searc to connect bluetooth without success; with Wiko Ufeel at first time connect successfully.
please try to solve the problem.
responded : 8:36pm, 25th December 2017 (2 years ago)
Same for me ! I offered 2 this Christmas and both does not synchronized with a galaxy j3.
In few seconds i managed to synchronize with an iPhone or another Samsung model.
Any news to fix this ?
responded : 5:46pm, 26th December 2017 (2 years ago)
I also have the problem with my Galaxy J3 it will not pair with ID115Plus Hr, but will pair with my wife's moto g5 perfectly. My solution, give the fitband to my wife and get a different one
responded : 6:47pm, 27th December 2017 (2 years ago)
I have had this device for 6 months with no problem. Then it suddenly stopped pairing through blue tooth. It recognizes it, but reads -67 on the select the device page of the vertfitpro. Any ideas?
responded : 7:45pm, 27th December 2017 (2 years ago)
Hi, for Samsung J3 2016 I haven't been able to pair the band or found a alternative to solve it, I hope J3 android OS Will update soon and fix it.
I have no problem to pair the band with any other android devices so I will try to delete all de data and uninstall the app and reinstalled and start all over again trying to pair.
responded : 7:11pm, 13th January 2018 (2 years ago)
I just have a problem with ID107HR. Recently i've buyed Honor 8. My old Samsung S5 mini hasn't no problem at all, sync connections all was perfect.
But i did paired easily bracelet with new Honor, and downloaded VeryFit Pro app. But app cannot connect with the bracelet. I can see ID107 in devices list in app but connection runs out of time and cannot sync. Downloaded few Fit apps (VeryFit and VeryFit 2.0). All same cannot connect till time out.
Then i removed ID107HR from Bluetooth settings paired devices. And voila! Connection on VeryFit and VeryFitPro. VeryFit 2.0 couldn't connect even then, so i uninstalled it.
Now it work like charm, sync immediately and strong connection. Samsung S5Mini (SM-G800H) and Honor 8 (FRD-L09)
responded : 8:34am, 14th January 2018 (2 years ago)
Minko, thank you! Unpairing on Bluetooth worked a treat. Unpaired, opened very fit pro and everything sync'd beautifully.
responded : 12:42pm, 15th January 2018 (2 years ago)
Thanks, I changed from using very first 2 to veryfitpro and unpaired the Bluetooth and it worked!!! So simple. Thanks!!
responded : 7:16am, 12th May 2018 (1 year ago)
Used veryfitpro and worked. 117plus HR device
responded : 10:27pm, 20th May 2018 (1 year ago)
I also had the same results, with a ZTE Axon 7, ID115Plus band.
VeryFit 2.0 would time out, trying to connect, across many attempts.
VeryFit Pro connected to the band, and works, as expected.
The company should update their video to reflect the new app, I bet a lot of these get returned, simply because the wrong app is used.
responded : 5:01pm, 24th May 2018 (1 year ago)
Writing on my experience with this and a Moto 4x - I scanned the QR code on the package and it took me to the google play store to install LETSFIT, I couldn't get the thing to pair. Saw the other comments and installed VeryFitPro instead and it connected easily.
responded : 2:48pm, 30th June 2018 (1 year ago)
Hi, same problem with my Samsung galaxy S5 mini but the band does not even appear in the list of the devices to appair...just like it does not exist... And No problem with mi IPad... Using Veryfitpro...
responded : 7:59am, 27th September 2018 (12 months ago)
I also cannot bind using the veryfitpro on my samsung J3. They must really update the software.
responded : 2:26pm, 17th November 2018 (10 months ago)
I have a Samsung 7and it stopped syncing with phone. it was no longer connected to bluetooth. i dumped the app, rebooted tracker and re-downloaded, bind phone but cannot get id107 to connect to phone's bluetooth AND it says i entered a wrong password when it tries to hook up with the bluetooth. i do not remember entering any password before and the manual says nothing about a password. It also keeps asking to turn on location access.
responded : 4:19pm, 19th November 2018 (10 months ago)
I have an S7 and cant get my ID107HR to pair with my phone.When trying to bind it I have no idea which one is mine,there are so many different one(The small number at the end of each one)Ive tried them all and none of them work
responded : 7:16am, 24th November 2018 (10 months ago)
Can you pair two devices to one phone? If so, how do you go about doing this. Thanks!
responded : 9:13pm, 3rd December 2018 (10 months ago)
Check that the previous device the equipment was paired with is turned off as it may still be connected to that. eg. turn your old phone off if trying to pair to new phone.
responded : 9:31am, 22nd February 2019 (7 months ago)
Doris Buck im having problems with it aswell, hasnt been 24hrs yet since ive had it.. it decided to disconnect me before i went to bed last night. If anyone can help me fix the same problem im having as Doris, it would me the world!
responded : 6:59am, 20th May 2019 (4 months ago)
I think it has something to do with the j3 because I'm halving g the same problem with another one