The bluetooth connection to my Zivigo-ZV-600 headset bought at http://www.amazon.com/Headphones-Zivigo-Lightweight-headphones-Microphone/dp/B00W62RP58 has stopped connecting to my Samsung S4 phone after working for about half a year. I checked the bluetooth connection information and the connection has changed to the name csr-bc7 instead of zv-600. Now my phone is unable to connect to the device even when I reset the connect. If I reset the connection, the phone finds an item named zv-600 but then when it tries to connect, the device name changes to csr-bc7 and then the connection fails.
There is a question on the Amazon site about the problem but no solution is mentioned. Here is the question and associated comments this can be found in the Q&A section of the website above:
Question: Bluetooth code switched to csr-bc7 from zv-600 and now does not work. anyone have this problem and was able to fix it?
Answer: I also have this issue. Have not found any info on how to fix it. I have to forget and re-pair them on my phone every time I use them.
By Dino on February 24, 2016
I also have the same problem, same rename, but branded as ANEAR. They lasted about a month before being broken.
By Amazon Customer on March 2, 2016
Same problem; these worked GREAT for 2 months and about 2 weeks ago they became useless and disconnect in the middle of my workout and won't pair as a media device, or refuse to pair at all. I want to call their customer service and find out what to do but I don't have any of that information and I'm feeling frustrated.
By Caleb Myers on March 16, 2016
To be clear, I tried to disconnect and reconnect but that didn't work for me. I was told by Amazon to come to this site for help.
Does anyone have any information on the problem?
Question by Zack Coker 5:46pm, 29th March 2016