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Travelocity wireless ear buds black : I can't pair my travelocity wireless earbuds to my phone!

This question relates to connecting a Travelocity wireless ear buds black BUY NOW to a Samsung Galaxy Smartphone BUY NOW

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Is it because it is 5G? Too new? It won't even show up on the devices when scanning for it. Both devices are fully charged and both have bee restarted multiple times. I'm about to just throw it away and be done with it.
Question by Ryan 2:08pm, 1st August 2022

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Luis (Admin) responded : 7:26pm, 2nd August 2022 (2 weeks ago)
What model Samsung phone do you have exactly ?

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