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I have never been able to pair them or use them because they don't behave the way the instruction manual says they should

This question relates to connecting a Tzumi Sound Mates BUY NOW to an Apple iPhone Xs BUY NOW

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I bought them new, I charge them and tried to auto pair them one light flashed and the other didn't. My iPhone Xs doesn't even detect them. They have lost ALL charge even though they have NEVER been used
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Question by Normajean Gasking 2:13am, 25th September 2019

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Juan (Admin) responded : 11:38am, 30th September 2019 (1 year ago)
So when in the charger do they light up ?

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