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Onn ONB18AA005 : I used these one time and they worked fine. Now won't turn on.

This question relates to connecting an Onn ONB18AA005 BUY NOW to a Google Pixel 2 BUY NOW

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I used these yesterday for the first time. They worked just fine. After getting the low battery warning, I plugged them in to my computer to charge. Now, I cannot get any kind of light indicator. Thank you for any help you can provide.
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Question by Stephanie Ledwich 4:08pm, 6th March 2019

There are 5 responses to this question including 1 solution

Colin (Admin) responded : 3:43pm, 11th March 2019 (3 years ago)
So there is no light on them when charging ? And when unplugged from the charge its the same ? Just to clarify, did they come with a charger, if so its no different if you use that ?

Stephanie Ledwich responded : 4:29pm, 11th March 2019 (3 years ago)
Correct. No light when charging or otherwise, now. They did come with a charger. I've tried the charger that was included and a different charger, both with no luck. The manual basically tells what the buttons are for and how to pair, no troubleshooting tips.

John (Admin) responded : 6:29pm, 11th March 2019 (3 years ago)
Thanks for clarifying, in this case they sound dead to me. I would get them exchanged.

Stephanie Ledwich responded : 7:28pm, 11th March 2019 (3 years ago)
Thank you. That was my thought, but wanted to be sure. I appreciate your input.

Sean responded : 7:09am, 9th December 2019 (2 years ago)
Can you submit your manual on here please and thank you

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