Troubleshooting tips We have some extra troubleshooting tips for Tzumi Sound Mates devices - click to view
We've had lots of reports of problems with people struggling to connect their two Tzumi SoundMates together. There are multiple posts on our forum about this with confirmed solutions. The two posts we would recommend you start with are this one and this one.
- Question by paul bopp 1:59am, 17th February 2019
There is 1 response to this question
Luis (Admin) responded : 12:54am, 22nd February 2019 (9 months ago)
They should do yes if they are both paired to each other properly before pairing to the phone. Are you sure both are active ? If you receive mono audio what about other apps, check it isn't a specific app/music source.
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