Troubleshooting tips We have some extra troubleshooting tips for Tzumi Sound Mates devices - click to view
We've had lots of reports of problems with people struggling to connect their two Tzumi SoundMates together. There are multiple posts on our forum about this with confirmed solutions. The two posts we would recommend you start with are this one and this one.
- Question by paul bopp 1:59am, 17th February 2019
There is 1 response to this question
Luis (Admin) responded : 12:54am, 22nd February 2019 (5 months ago)
They should do yes if they are both paired to each other properly before pairing to the phone. Are you sure both are active ? If you receive mono audio what about other apps, check it isn't a specific app/music source.
Bluetooth Doctor is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within the site. Never undertake manual repairs or modifications to hardware if without qualifications and always seek guidance from your retailer if you can't find a solution to your problem.