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Blaupunkt Columbus 100bt : Interface not working?

This question relates to connecting a Blaupunkt Columbus CLM100BT BUY NOW to a Samsung Galaxy 7 BUY NOW

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This is not a connection issue as my phone was connecting just fine but when I started my car the screen interface part of the device shut off. The power is on as the buttons still light up blue but not a button works nor does anything show up on the screen. My phone just says unable to connect to device so it isnt a simple screen issue either
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Question by Cole 11:14pm, 26th April 2019

There are 3 responses to this question

Andy (Admin) responded : 3:25pm, 30th April 2019 (5 years ago)
The phone was paired to your radio ok before ? To be sure, this is the screen on the radio that isn't working, correct ?

Cole responded : 7:40pm, 30th April 2019 (5 years ago)
Correct. The phone and stereo had been paired fine before and one day I got in my car and whilst pairing the stereo screen just went blank and is now not working. Power is on as the buttons are lit up blue (won't turn off actually) but nothing shows on the screen and it isn't responsive to buttons

John (Admin) responded : 7:08am, 1st May 2019 (5 years ago)
This is outside of our speciality really, it sounds like a fault with the unit not fully initialising and coming up to power, nothing specific to Bluetooth.

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